Management and Sales Trainee

Sherwin-Williams; Markham; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking motivated individuals for a dynamic Management & Sales Training Program. This entry-level role is designed to prepare candidates for a Store Management position within 18-24 months, offering limitless career opportunities and leadership development. Participants will gain hands-on experience in managing a million-dollar business, enhancing customer service skills, and building professional networks. Ideal candidates will possess a college diploma, a valid driver's license, and a passion for sales and customer service. This program paves the way for a successful career trajectory in a supportive and growth-oriented environment.

Qualifications

• Must be at least 18 years old and legally authorized to work.
• Must have a valid Driver’s License and a college diploma or degree.

Responsibilities

• Complete training consistent with the established program.
• Ensure high levels of customer satisfaction through excellent service.
• Support business strategies to increase sales and optimize profitability.

Skills

Customer Service Skills

Sales Skills

Leadership Skills

Communication Skills

Teamwork

Education

College or University Diploma or Degree

Tools

CRM Systems

Job description

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week training.
During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.
Our training experience provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future!
What you will gain:

1. Limitless Career Opportunities: This structured program provides the support you need, including formal discussions to review your objectives & development.
2. Leadership Development: You’ll develop the foundation for what it takes to become a successful leader in our organization. We’ll teach you how to excel at customer service, sales, marketing, finance, and operations.
3. Professional Networking: You will also get out into the community and establish relationships essential to growing our business - and your success.

Qualifications Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Must have at least a College or University Diploma or Degree
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:

• Have at least one (1) year experience working in a retail, sales, or customer service position
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Have previous work experience selling paint and paint related products
• Have work experience using timekeeping and/or customer relationship management ("CRM") systems
• Willingness to relocate for future job opportunities
• Ability to read, write, comprehend, and communicate in more than one language

Responsibilities:

• Complete training consistent with established program
• Support business strategies to increase sales and optimize profitability
• Ensure high levels of customer satisfaction through excellent service
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Build positive relationships with wholesale and retail customers
• Complete store administration
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Partner with Store Manager to make outside sales calls to increase market share