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A financial services organization in Metro Vancouver is seeking a Management Analyst to plan and conduct operational and policy studies. The role involves analyzing data, preparing reports, and collaborating with departmental management to enhance operational effectiveness. Ideal candidates will have a bachelor’s degree and three years of experience in administrative or management services. A comprehensive benefits package is available.
THE POSITION
Under direction, to plan, design and conduct operational, policy and programmatic studies; to recommend and assist with the implementation of program, policy and procedure modifications; to assist with the general administrative support of the organizational unit to which assigned; and to do related work as required.
DISTINGUISHING FEATURES
Positions in this class normally independently perform sophisticated research and a variety of operational and policy analysis activities designed to maximize resource utilization and operational effectiveness in the organizational unit to which assigned. This class is distinguished from Senior Management Analyst which regularly provides work direction to a small professional staff. It is further distinguished from the Administrative Specialist and Administrative Services Officer classes in that the focus of the Management Analyst class is on operational and policy research, rather than the provision of ongoing administrative services.
Duties and Responsibilities:
Note:The following are duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
1. Plans analytical studies to be performed; defines and clarifies problem areas; determines research methodology, identifies data sources and designs survey instruments; establishes timeframes for study completion.
2. Assembles required data; designs questionnaires, conducts interviews, makes observations, researches files and literature, surveys other organizations and documents findings.
3. Collects and analyzes information; utilizes computer based and statistical techniques where appropriate; evaluates alternative problem solutions.
4. Makes recommendations for action; prepares narrative and/or statistical reports, including implementation strategies; makes presentations to management or the Board of Supervisors as required.
5. Prepares policies, procedures and other written documentation; monitors legislative and regulatory changes that may affect unit operations and recommends necessary changes.
6. Serves in a consultative role to departmental management on administrative and related issues and strategies; provides significant input into policy, operational and service delivery decisions; assists line management in the implementation and facilitation of policy and programmatic changes.
7. Represents the agency or department and serves as liaison with other County departments and agencies in areas of mutual concern; confers with representatives of governmental, business and community organizations and the public; may serve on a variety of task forces.
8. May assist with or perform specific administrative services such as negotiating and administering contracts for services, assisting with development of the budget, writing grant applications and specifications for proposal, and designing computerized systems and data bases.
9. Interprets and applies a variety of policies, rules and regulations; provides information which may require tact and judgment to employees and others.
10. May direct and review the work of others on a project or day-to-day basis.
11. Operates a variety of standard office equipment including a word processor and/or computer; may drive a County or personal vehicle to attend meetings.
MINIMUM QUALIFICATIONS
EDUCATION:
Equivalent to graduation from a four-year accredited college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work;
AND
EXPERIENCE:
Equivalent to three years of full-time professional level experience in independently providing complex administrative or management services, including planning, organizing and conducting high level administrative, organizational or related studies, preferably in a public agency setting.
(Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.)
BENEFITS
In addition to a competitive salary, employees also enjoy an attractive benefits package with the following elements:
For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Benefit rates are dependent upon the management employee's represented or unrepresented classification.