Managed Services : Operations Tier 1

WBM Technologies Inc; Vancouver; On-site; CAD 50,000 - 65,000; Full time

Job summary

WBM Technologies Inc is seeking an IT support team member in Kelowna, BC. The role involves managing day-to-day IT operations for clients and providing exceptional customer service. Successful candidates will thrive in a performance-driven environment with opportunities for advancement and an attractive income and benefits package.

Benefits

Competitive income

Benefits package

Medical, dental and disability coverage

Attractive company pension plan

Personal development program

Qualifications

• Experience in an IT support capacity is crucial.
• Must like fun and be competitive.

Responsibilities

• Responsible for day-to-day IT operations and resolving client issues via calls, emails, or live chat.
• Help users get back to productive work.

Skills

Critical thinking

Customer Service

Basic Networking Knowledge

Education

Certifications such as A+, Network+, Security+

MS-900 & AZ-900

Job description

Salary Range : $50,000.00 to $65,000.00 Annually

We are currently looking to add a team member in Kelowna, BC. Are you looking for your opportunity to build your career in IT?

The Managed Services team at WBM is currently supporting many of Western Canada’s leading companies and our team growing. In this role you would be responsible for the day-to-day IT operations for this growing number of customers. This means that clients will call, email, or live chat with to resolve any number of issues that they are having. You would be responsible for answering that call, helping the user with anything required to get them back up and working productively.

If you are looking for the following opportunity, we want to hear from you :

• You want to be a member of an elite team of like-minded tech’s, with the sole goal of providing

the best IT experience in the world.

• You thrive in a performance-based environment where success is celebrated, hard work pays off and those

who put in the effort are offered a clear path for advancement

• You are driven by feedback and being in control of your own career
• You want to be part of a winning team, that celebrates successes together
• You believe that the experience is just as important as the technical resolution

Key Qualifications :

• Excellent critical thinking skills
• Great Customer Service
• Experience in an IT support capacity
• O365 experience
• Basic Networking Knowledge
• Certifications such as (A+, Network+, Security+) is an asset
• MS-900 & AZ-900 is an asset
• Must like fun, helps to be competitive

If this is you – We can’t wait to hear from you!

WBM will offer you a competitive income and benefits package with clear paths for advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That is why in addition to medical, dental and disability coverage, we also provide you an attractive company pension plan, and a personal development program.

Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.

Join our team, and write your own story.