Maintenance Technician 2 - River Rock Casino Resort

Great-Canadian-Entertainment-2; Richmond; On-site; CAD 40,000 - 43,000; Full time

Benefits offered by this job

Extended health and dental coverage

RRSP matching contributions

Employee assistance programs

Paid time off

Hotel discounts

Job summary

River Rock Casino Resort in Richmond, BC, is seeking a Maintenance Technician to keep hotel, casino, and entertainment spaces safe, well‑maintained, and guest‑ready. You will lead routine and preventative maintenance, respond to service requests, and uphold safety standards in a dynamic hospitality setting.

Under direct supervision of the Chief Engineer, you will collaborate with multiple departments, perform touch‑ups and painting, and ensure compliant operations across venues and backstage

Qualifications

• 4+ years in multi-disciplinary maintenance (mechanical, plumbing, carpentry, electrical, HVAC, DDC)
• Power Engineering Certificate is an asset
• Ability to obtain a Gaming License
• Ability to work in a fast-paced, guest-centric environment with interruptions
• Willingness to work non-traditional hours including evenings/weekends/events

Responsibilities

• Maintain life safety systems (fire alarms, emergency power, sprinklers) and related equipment
• Perform routine and preventative maintenance across hotel, casino, and spaces
• Fabricate repair parts to support timely solutions
• Manage inventories and submit purchase requests to keep operations ready
• Respond to guest room maintenance requests and support front desk and housekeeping
• Provide maintenance support for gaming equipment, theatres, and high-traffic areas
• Coordinate repairs with other departments to minimize downtime
• Build positive relationships with guests and team members with a professional hospitality approach
• Ensure compliance with licensing laws, health and safety standards, and building codes
• Perform touch‑ups, painting, and refinishing to keep guest spaces well-presented
• Perform other duties as assigned

Skills

Maintenance experience

Safety awareness

Guest-focused service

Cross-department coordination

Education

Power Engineering Certificate

Gaming License eligibility

Tools

DDC systems

HVAC systems

Job description

Salary Range: $28.90 To $30.60 Hourly

Under the direct supervision of the Chief Engineer, the Maintenance Technician plays a key role in ensuring River Rock Casino Resort’s hotel, casino, and entertainment spaces remain safe, well‑maintained, and welcoming for guests and team members. This role supports a high‑standard hospitality environment by performing routine and preventative maintenance, responding to service requests, and upholding the Company’s policies, procedures, and safety standards. The Technician leads by example, contributes to a positive learning culture, and helps maintain a secure, comfortable, and guest‑ready property at all times.

Key Accountabilities

• Maintains and tests life safety systems including fire alarms, emergency power, sprinklers, and related equipment.
• Performs active and preventative maintenance throughout hotel rooms, public areas, casino floor, back‑of‑house spaces, and building systems.
• Fabricates repair parts and components to support timely and effective maintenance solutions.
• Maintains parts and equipment inventories; anticipates needs; submits purchase order requests to ensure operational readiness.
• Responds to guest room maintenance requests, supports housekeeping and front desk teams, and ensures hotel spaces remain guest‑ready.
• Provides maintenance support for gaming equipment infrastructure, theatre spaces, food & beverage outlets, and high‑traffic public areas.
• Communicates effectively with all operational departments to coordinate repairs, minimize downtime, and maintain service continuity.
• Builds strong working relationships with guests and team members, demonstrating professionalism and hospitality.
• Ensures compliance with licensing laws, health and safety standards, building codes, and other statutory regulations.
• Performs touch‑ups, full‑scale painting, and surface refinishing to maintain a clean, well‑presented appearance across guest rooms, public areas, and back‑of‑house spaces.
• Performs other duties as assigned or directed.

Education and Qualifications

• Minimum 4 years of experience in maintenance including mechanical, plumbing, carpentry, electrical, HVAC, and DDC systems.
• Power Engineering Certificate is considered an asset.
• Ability to successfully obtain a Gaming License
• Ability to work in a fast‑paced, guest‑centric environment with frequent interruptions and shifting priorities.
• Availability for non‑traditional hours including evenings, weekends, and event‑driven schedules based on operational requirements

Work Environment Considerations

Standing for long periods, lifting, carrying, pushing, pulling, stretching, bending, and working in confined or elevated spaces.

At River Rock Casino Resort, one of British Columbia’s most iconic entertainment destinations, every guest interaction is an opportunity to create something memorable. Located in the heart of Richmond—just minutes from Vancouver International Airport, a short drive from downtown Vancouver, and directly connected to its own on‑site SkyTrain station (Bridgeport Station)—River Rock blends the energy of a world‑class casino with the comfort and sophistication of a full‑service waterfront resort.

As part of a team of over 950 dedicated employees, you’ll join a vibrant, guest‑focused community where hospitality, entertainment, and service excellence come together.

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

• Extended health and dental coverage
• Company matching RRSP contributions
• Employee and family assistance programs
• Paid time off

Team members enjoy a variety of discounts across the resort, including:

• Hotel discounts

Easy, Reliable Commuting

With direct access to Bridgeport SkyTrain Station, commuting is convenient whether you’re coming from Richmond, Vancouver, Burnaby, New Westminster, or Surrey.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.