Responsibilities & Qualifications
What you will be doing:
- Provide professional, engaging, and friendly service at all times.
- Conduct preventative maintenance on the property’s facilities and equipment.
- Complete all Preventative Maintenance Orders and Daily Work Orders in a timely manner.
- Monitor key systems, including the boiler house, chiller plant, water entry room, and more.
- Inspect property areas for safety hazards and take immediate corrective actions.
- Assist guests with facility inquiries in a helpful and informative manner.
- Track and meet hotel energy management goals, in line with Fairmont and ownership standards.
- Resolve guest and colleague requests promptly, ensuring proactive follow-up to prevent future issues.
- Uphold the highest standards of internal and external customer service.
- Support the hotel’s Health & Safety program.
- Actively engage in the company’s sustainability and environmental initiatives.
- Collaborate with the Chief Engineer and team to successfully complete projects and renovations.
- Follow all hotel and company policies, procedures, and standards.
- Perform any additional duties as assigned.
Qualifications:
- Level 4 Power Engineer Certificate (required).
- Relevant building maintenance experience (essential).
- Pool operator’s certificate or experience in pool maintenance and chemistry (strong asset).
- Knowledge of building codes, fire, and health department regulations.
- Familiarity with energy management, building automation systems, and digital fire control systems.
- Additional trade qualifications, including carpentry, HVAC, plumbing, electrical, etc. (asset).
- Proficiency in Microsoft Office (Word, Outlook, Excel) and industry-related software.
- Strong organizational, interpersonal, and problem-solving skills.
- Excellent interpersonal, written, and verbal communication skills.
- A high level of responsibility, reliability, and a positive attitude in challenging situations.
- A self-starter with a proactive approach and the ability to take initiative.
- Ability to lead by example, maintaining a consistently high standard of performance.
- Must be physically fit, well-groomed, and able to maintain a positive appearance.
- Availability to work a flexible schedule, including weekends, evenings, overnights, rotating shifts, extended hours, and emergency calls.
Physical Aspects of Position:
- Constant standing and walking throughout shifts.
- Frequent lifting and carrying up to 30 lbs.
- Frequent kneeling, pushing, pulling, and bending.
- Occasional use of ladders, stairs, and ramps.
Other Perks/Benefits
What’s in it for you:
- An inclusive, empowering, and positive company culture where people are at the heart of everything we do.
- The opportunity to work alongside passionate hospitality professionals committed to making the world a more welcoming place.
- Competitive pay, starting at $42.57 per hour.
- Extensive benefits, including health, dental, vision, life, and disability insurance (eligibility required).
- Company-matched pension plan and Group RRSP options (eligibility required).
- Up to $150/year for safety footwear and $400/year for tool replacement.
- Complimentary meals during shifts through our Colleague Dining Program.
- Access to discounts at our Vancouver, Victoria, and Whistler dining destinations.
- Colleague benefit card for discounted stays and dining at Accor properties worldwide.
- Travel reimbursement for a TransLink monthly pass.
- Complimentary hotel stay for new colleagues, including breakfast for two, via our BE OUR GUEST program.
- Free uniform laundering and access to learning programs through our Academies.
- Opportunities to contribute to CSR activities.
- The chance to work in a luxury hotel environment within a Vancouver heritage building with a historic legacy since 1939.