Maintenance Manager

VIVA Retirement Communities; Pickering; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retirement community in Pickering is seeking a Maintenance Manager to oversee operations, manage building systems, and lead a dedicated team. The ideal candidate will have substantial experience in maintenance, strong leadership skills, and a commitment to providing the highest standards of service. This role involves ensuring compliance with safety regulations and fostering a positive work environment. Competitive salary and benefits offered.

Benefits

Competitive salary

Health benefits

Vacation and sick pay

Team meals

Qualifications

• Minimum 5 years of hands-on maintenance experience in retirement living or hospitality.
• Supervisory or management experience preferred.
• Physically capable of performing active maintenance duties.

Responsibilities

• Oversee daily operations of the Maintenance Department.
• Ensure preventative maintenance and repairs for all equipment.
• Lead Health & Safety initiatives and conduct regular inspections.

Skills

Maintenance experience

Leadership

HVAC knowledge

Plumbing

Electrical skills

Education

Post-secondary education in a relevant trade

Tools

Microsoft Office

Maintenance management software

Job description

Would you like to fill the time withfulfillingwork for Seniors?

Join a company that believes in Making Today Great!

Work for a Premier Retirement Community and employer in Pickering!

Be a part of a team that shares a passion for making a positive impact and see why we are Happier Here™!

Enjoy competitive salary and health benefits, team meals, vacation, sick pay and more!

You.

You have a passion to raise the bar in the retirement industry. You are an energetic, motivated leader who is able to inspire others to provide the highest standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of Building management overseeing the Housekeeping and Maintenance departments, managing Team Members, and contributing to the overall success of the Management Team and the Community. You are committed to nurturing careers, fostering learning and having fun. If creativity, innovation, service and a chance to make a difference in people’s lives are important to you, then we are eager to hear from you.

Us.

At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!VA we put people first. We are looking for just the right person who shares V!VA’s mission - Making Today Great!

The Career.

AsMaintenance Manager at a V!VA Retirement Community, you’ll report to the Community Director and lead the Maintenance Department with a focus on safety, compliance, and service excellence. You’ll supervise Maintenance Assistants, manage building systems and preventative maintenance, and ensure the physical environment reflects V!VA’s high standards. You’ll also play a key role in emergency preparedness, capital planning, and fostering a positive team culture to ensure V!VA Retirement Communities provides the best in overall care for its residents. You will make working and living at V!VA Retirement Communities an awesome experience by continually working to improve the customer service experience and developing an innovative working environment for team members.

Key Responsibilities

Operations & Maintenance

• Oversee daily operations of the Maintenance Department.


• Manage all building systems: HVAC, plumbing, electrical, mechanical, pool, and irrigation.


• Ensure preventative maintenance and repairs for equipment (kitchen, laundry, housekeeping).


• Coordinate suite turnovers and ensure timely, high-quality repairs.


• Supervise exterior maintenance including snow removal and landscaping.


• Manage inventory, ordering, and secure storage of supplies.


• Ensure the Community’s interior and exterior are always well-maintained and presentable.

Compliance & Safety

• Lead Health & Safety, fire safety, and quality improvement initiatives.


• Conduct regular inspections and audits (monthly, quarterly, annual).


• Maintain accurate records and documentation for inspections and maintenance.


• Ensure compliance with RHRA and other regulatory bodies.


• Train team members on infection prevention and control protocols.


• Lead emergency preparedness efforts including fire drills and disaster planning.

Team Leadership & Supervision

• Supervise and support Maintenance Assistants.


• Create daily task sheets and shift schedules.


• Manage recruitment, onboarding, training, and performance evaluations.


• Provide coaching, feedback, and recognition.


• Promote ongoing education and safety training.


• Participate in Manager-on-Duty rotation and support emergency needs.

Customer Service & Communication

• Respond promptly to Community Member service requests.


• Coordinate repairs and installations with minimal disruption.


• Communicate effectively with leadership and other departments.


• Ensure billable services are documented and communicated appropriately.

Business Planning & Monitoring

• Organize department work to maximize efficiency and effectiveness.


• Develop and monitor goals related to operations, training, budgeting, and safety.


• Participate in annual budget planning and track expenses.


• Use KPIs and scorecards to monitor and improve performance.


• Contribute to long-term planning for staffing and equipment lifecycle.

Qualifications

• Minimum 5 years of hands-on maintenance experience in retirement living, hospitality, or long-term care.


• Proficiency in housekeeping operations within health care, retirement home or hospitality setting is considered an asset.


• Supervisory or management experience preferred.


• Post-secondary education in a relevant trade is an asset.


• Pool maintenance/management certification (can be completed after hiring).


• Strong leadership and interpersonal skills.


• Proficient in scheduling, planning, and coordinating staff and contractors.


• Skilled in basic repairs: drywall, plumbing, electrical, HVAC, painting, carpentry.


• Competent with Microsoft Office and maintenance management software.


• Familiarity with provincial Health & Safety regulations.


• Willingness to become certified on the Health & Safety Committee.


• Physically capable of performing active maintenance duties (lifting up to 50 lbs).


• Valid driver’s license and access to a vehicle.


• Available for on-call responsibilities including evenings, weekends, and overnight shifts.


• Current Police Check - Vulnerable Sector (updated annually).

Why V!VA?

At V!VA, we’re not just redefining retirement living—we’re creating places where people live, love, and laugh. We believe in making today great, every day. Join a team that values innovation, teamwork, and fun.

V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Successful Applicants will be required to show proof of eligibility to work in Canada for the next 6 months.

V!VA Retirement works and operates in the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires all new team members are vaccinated for COVID-19.

Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the OntarioHuman Rights Code, as amended from time to time, and theAccessibility for Ontarians with Disabilities Act, as amended from time to time.