Maintenance Management Specialist

Ontario Northland; North Bay; On-site; CAD 88,000 - 105,000; Full time

Job summary

A transportation agency in Ontario seeks a Maintenance Management Specialist to lead the configuration and optimization of Hexagon EAM. Responsibilities include collaborating with cross-functional teams, conducting gap analyses, and supporting maintenance workflows. Candidates should have an advanced diploma in a related field and 3 years of experience in maintenance management. The role offers a competitive salary and a range of benefits.

Benefits

Competitive salary

Excellent benefit package

Defined benefit pension plan

Paid vacation

Discounted transportation

Qualifications

• 3 years experience in maintenance management.
• 2 years experience with CMMS/EAM tools.
• Proficiency in data analysis and reporting.

Responsibilities

• Lead the configuration and optimization of Hexagon EAM.
• Support the development of standard operating procedures.
• Facilitate workshops for gathering requirements.
• Ensure high-quality maintenance data and reporting.

Skills

Collaboration with cross-functional teams

Data analysis and reporting

Excellent communication skills

Organizational and leadership abilities

Problem-solving skills

Education

Advanced college diploma in Asset Management or related discipline

Tools

Hexagon EAM

SAP PM

Maximo

Excel

Power BI

Job description

Overview

POSITION: Maintenance Management Specialist

REPORTS TO: Manager, Asset Management Office

DEPARTMENT: Asset Management Office

LOCATION: North Bay

REFERENCE: 800-148-26

SALARY: $88,868 - $104,546

WHO WE ARE: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1000 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

Responsibilities

• Lead the configuration, implementation, and optimization of Hexagon EAM/GIS to align with ONTC maintenance processes.
• Collaborate with maintenance divisions (Rail Mechanical, Infrastructure, Facilities, MCF/NRF) to translate business needs into system configurations and workflows.
• Conduct gap analyses, recommend enhancements, and ensure preventative and corrective maintenance processes are supported.
• Support the development of standard operating procedures (SOPs) and maintenance workflows.
• Facilitate workshops and user interviews to gather requirements and define user stories.
• Translate business needs into system requirements and testing criteria.
• Support change management, onboarding, and participate in Change Review Board meetings.
• Support the design and integration of IPSECA (identify, plan, schedule, execute, close, analyze) maintenance work management features.
• Participate in sprint planning, testing, and deployment cycles.
• Validate and accept system features prior to release, track enhancements and defect resolutions.
• Act as liaison between IT and business units to ensure product features meet expectations and deliver high customer satisfaction.
• Ensure high-quality maintenance data and reporting by collaborating with the Data and Performance team to develop dashboards, address data gaps, improve entry practices, and maintain consistency in classifications and metrics. Support business units in leveraging EAM data for continuous improvement.
• Deliver targeted training and documentation, respond to user support requests, and maintain feedback loops to continuously improve Hexagon EAM/GIS functionality and user adoption.
• Evaluate system performance and usage trends, benchmark against industry best practices, and recommend automation or upgrades to enhance efficiency and effectiveness.

Requirements

• Advanced college diploma in Asset Management, Engineering, Maintenance Management, Business, a related discipline, or an equivalent combination of education, training, and experience.
• Certification in Enterprise Asset Management (EAM), Geographic Information Systems (GIS), or Business Analysis — such as Certified Maintenance & Reliability Technician (CMRT), Certified Asset Management Assessor (CAMA) or Institute of Asset Management (IAM) certification, ITIL Foundation, or Agile Product Owner (e.g., CSPO) is preferred
• 3 years’ experience in maintenance management, including, but not limited to: maintenance planning, maintenance scheduling, work execution, maintenance optimization and improvement
• 2 years of experience with CMMS/EAM tools (e.g., Hexagon, SAP PM, Maximo), including system support or implementation.
• Proven ability to collaborate with cross-functional teams such as operations, IT, and engineering.
• Understanding of workplace safety and asset risk principles in maintenance environments.
• Experience in end-user software design, including defining MVPs (minimally viable products) and supporting user adoption.
• Proficiency in data analysis and reporting (Excel, Power BI, or similar tools)
• Knowledge of change management principles and best practices for user adoption.
• Ability to train and support users with varying technical skill levels
• Excellent communication, facilitation, and presentation skills.
• Strong organizational, prioritization, and leadership abilities.
• Analytical mindset and problem-solving skills, with keen attention to detail and a commitment to continuous improvement.
• Valid driver’s license.
• Ability to travel up to 25%.
• Commitment to health and safety.

Background Investigation

The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

Closing Date

Closing date: October 6, 2025 no later than 11:59 p.m.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers

Equity and Accessibility

Ontario Northland is committed to employment equity. We invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+. Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation, please contact Human Resources.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, poste 394 pour plus de renseignements.