Maintenance Attendant

Shiplake Properties; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A well-established property management company in Toronto is seeking a Maintenance Attendant to perform routine maintenance and minor repairs in residential buildings. The ideal candidate should possess customer service skills and communicate effectively with residents. The role includes conducting inspections and assisting with upkeep tasks. This position offers various benefits and opportunities for professional growth.

Benefits

Variable Bonus Program

Extended Health Coverage

Maternity Leave Top-Up

Education Reimbursement

Gym Membership Discount

Qualifications

• Strong customer service skills and positive attitude.
• Excellent verbal and written communication skills.
• Experience with basic office applications.

Responsibilities

• Perform routine building maintenance and minor repairs.
• Conduct regular building inspections.
• Assist with seasonal upkeep like snow removal.

Skills

Customer service skills

Communication skills

Proficiency in work order systems

Physical task comfort

Prior maintenance experience

Tools

Property management software (e.g., Yardi)

Job description

About the Role

We are seeking a dedicated and proactive Maintenance Attendant to join our team. In this role, you will be primarily responsible for performing routine building maintenance, minor repairs, and comprehensive janitorial tasks. You will ensure our residential buildings remain safe, functional, and aesthetically pleasing for all residents and team members. This position is hands-on, requiring a proactive approach to upkeep, a strong focus on customer service, and dedication to maintaining our high standards across the property and grounds.

What You'll Do

You will be contributing to creating exceptional living experiences for our residents every day by taking ownership of the following key areas:

• Assisting the Superintendent with routine maintenance and completing work orders.
• Conducting regular building inspections and reporting any deficiencies to management.
• Monitoring and maintaining building systems and equipment, escalating issues as needed.
• Assisting with snow removal, salting, and other seasonal upkeep (as needed).
• Helping coordinate access for contractors and service providers.
• Collecting and disposing of garbage, recycling, and bulk items according to building procedures.
• Maintaining the cleanliness of exterior property areas such as walkways, parking lots, and grounds.
• Maintaining cleanliness of mechanical rooms and other assigned internal areas.
• Assisting with suite turnovers to ensure units are immaculate and move-in ready.
• Maintaining a positive and approachable demeanor with residents and visitors.
• Supporting a safe, welcoming, and respectful community environment.

Who You Are

You are a customer-focused team member who reflects our core values of operational excellence and customer obsession:

• Possesses strong customer service skills and a positive attitude when interacting with team members and residents.
• Demonstrates excellent communication skills (both verbal and written).
• Proficiency in using computer-based work order systems, email, and basic office applications.
• Comfortable with physical tasks such as lifting, stretching, reaching, crouching, kneeling, pushing, pulling, standing, bending and walking for extended periods.
• Prior maintenance experience is an asset.
• Experience with property management software like Yardi is an asset.

Why Shiplake Properties?

We value our team members and understand they have different needs. We are proud to offer the following perks:

Core Benefits

• Variable Bonus Program
• Extended Health Coverage
• Maternity Leave Top-Up
• Employee Assistance Program (EAP)
• Paid Time Off

Professional Growth & Development

• Education Reimbursement
• Individual Development Program

Employee Rewards & Recognition

• Continuous Improvement Initiatives
• Service Awards
• Rewards Platform
• Employee Referral Program
• Performance Feedback and Reviews

The Extras

• Birthday Day Off
• Company Social Events
• Gym Membership Discount
• Collaborative Workspace
• Flexible Work Environment

About Shiplake Properties

Shiplake Properties Ltd. is a third-generation family-owned business, constructing urban residences for nearly 80 years. We own and manage a variety of apartment complexes tailored to different lifestyle needs. With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.

Shiplake Properties is proud to be certified by Great Place To Work, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work Certification is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience. As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled. We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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