Maintenance & Asset Manager

Connective; Kamloops; On-site; CAD 71,000 - 88,000; Full time

Benefits offered by this job

Comprehensive benefits package

Living Wage Employer

On-demand Pay

Job summary

Connective seeks a Maintenance and Asset Manager to ensure safe, efficient operation of owned and leased properties in Kamloops and Vancouver. The role oversees maintenance coordination, budget planning, and contractor liaison within a 40-hour workweek.

Reporting to the Senior Manager of Building Infrastructure and Asset Management, you will drive adherence to CARF standards and OH&S requirements while supporting residents and staff across regions.

Qualifications

• Degree, diploma or trade certificate in a relevant discipline.
• Minimum 5 years of asset/operations/property management experience.
• Demonstrated commitment to a high level of customer service.
• Ability to manage and coordinate a work team across regions.
• Willingness to travel within Vancouver or Fraser Valley regions.
• Proficient in Microsoft Office; strong communication skills.

Responsibilities

• Manage Maintenance & Administrative Coordinators and Custodians.
• Coordinate repairs with external contractors for. repairs beyond scope.
• Optimize and manage all property-related processes and systems.
• Maintain up-to-date list and schedule of planned and unplanned maintenance.
• Foster relationships between internal program leaders and external contractors.
• Ensure CARF and Occupational Health & Safety standards compliance.
• Develop and monitor operational budgets and capital plans.
• Assist with inspections of resident spaces.
• Support residents with de-hoarding and clutter reduction.
• Review invoices promptly to maintain critical relationships.
• Identify opportunities for cost, quality, and service improvements.

Skills

Customer service

Team coordination

Communication skills

Microsoft Office

Travel flexibility

Education

Relevant degree/diploma

Tools

Microsoft Office

Job description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

The Maintenance and Asset Manager will ensure all properties, both owned and leased by Connective, are functioning safely, efficiently, and effectively. This may include performing a variety of interior and exterior maintenance duties. They will implement structures and support to ensure that Connective’s assets are well maintained. They will support key common initiatives and projects that are strategically aligned to serve clients, employees, and volunteers.

LOCATION

Kamloops and Vancouver, British Columbia.

STATUS AND CLASSIFICATION

Exempt. This position is open to applicants of all genders.

EMPLOYMENT STATUS

Temporary Full Time

HOURS

40 hours per week; Monday to Friday, 0830-1630

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Senior Manager of Building Infrastructure and Asset Management.
• Participates as a member of the Connective Administrative Support Team.
• Liaises with staff, external contractors, government agencies, and members of the community as required.

Key Accountabilities

• Manages Maintenance & Administrative Coordinators and Custodians within the Infrastructure team.
• Assumes a primary role in completing necessary repairs or coordinating with external contractors for repairs beyond their scope.
• Optimizes and manages all property-related processes and systems.
• Maintains an up-to-date list and schedule of all planned and unplanned maintenance, as well as repairs for our assets.
• Fosters effective relationships between internal program leaders and external contractors.
• Ensures Connective meets regulatory and accreditation requirements in relation to properties, including Commission on Accreditation of Rehabilitation Facilities (CARF) standards and Occupational Health & Safety requirements.
• Develops and monitors operational budgets for all properties and capital plans for owned properties within their region.
• Assists with and/or conducts inspections of resident spaces.
• Supports residents with coordinating de-hoarding and clutter reduction within resident spaces.
• Reviews and approves invoices in a timely manner to maintain critical relationships.
• Participates in continuous proactive initiatives by identifying opportunities for improvement in costs, quality, customer service, and assets.

WORKING CONDITIONS

• Function independently, while remaining a crucial member of the support team.
• Adhere to Connective policies and procedures.
• Demonstrate a level of physical fitness and emotional resilience to effectively carry out the required duties of the program and to meet the operational needs of the residence.
• Often exposed to working conditions including chemicals such as paint, stains, cleaning agents, and glue when performing basic painting, plumbing, and carpentry work; requires specific safety precautions to mitigate the risk of injury.
• Be available to work flexible hours as needed. May include some evenings/weekends, as determined by the regional office needs and schedules.

Experience And Skills

• Degree, diploma and/or trade certificate in a relevant discipline or an acceptable combination of education, training, and experience.
• 5 years of recent experience in asset management, operations management, or property management.
• Demonstrated commitment to a high level of customer service.
• Ability to manage and coordinate a work team across regions.
• Flexibility to travel within the Vancouver or Fraser Valley regions.
• High proficiency with the Microsoft Office suite.
• Strong communication skills (listening, verbal, and written).

Requirements

• Ability to successfully complete a Vulnerable Persons Criminal Records Check
• Ability to successfully pass a reference check
• Valid driver’s license

Compensation

The salary range for this position is $70,700 to $88,400. Annual salary will be negotiated based on experience and qualifications. This role will also be eligible for Connective's comprehensive benefits package. Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

For more information on Connective’s services and locations, visit our website at https://connective.ca/