Maintenance and Reliability Manager

The Magnum Ice Cream Company; Minto; On-site; CAD 120,000 - 160,000; Full time

Job summary

The Magnum Ice Cream Company in Minto, Ontario, is seeking a Senior Maintenance & Reliability Leader to oversee the site maintenance function. You will drive asset availability, reduce downtime and lead a high‑performing team across packaging lines, utilities and manufacturing support.

You will champion SAP S/4HANA work management, RCA disciplined problem solving, and a proactive maintenance culture while partnering with Operations, Engineering, Quality and Procurement to deliver safe,

Qualifications

• Experience leading maintenance or reliability teams in high-volume FMCG settings.
• Strong planning, scheduling, RCA and work management discipline.
• SAP PM / SAP S/4HANA maintenance processes experience required.
• Spare parts management, MRO inventory control and cost optimization.

Responsibilities

• Lead site maintenance and reliability across packaging lines, utilities and services.
• Embed sustainable maintenance systems, standards and routines for planning and governance.
• Drive SAP S/4HANA maintenance implementation and data quality.
• Ensure work orders are planned, executed and closed with RCA actions.
• Own preventive, predictive and reliability-centred maintenance programs.
• Lead PM Pillar for ICMS, with routines, loss analysis and continuous improvement.
• Strengthen spare parts management and stock governance with supplier oversight.
• Drive maintenance and automation projects with safe, sustainable delivery and clear handover.
• Coach and develop maintenance teams for proactive reliability culture.
• Use MTBF, MTTR and RCA trends to set priorities and improve performance.
• Manage budgets, contractor performance and external service providers.

Skills

Maintenance leadership

PLCs/SCADA/robotics

Planning & scheduling

RCA & work management

Cross-functional partnering

Tools

SAP PM

SAP S/4HANA

Job description

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What Truly Sets Us Apart Is How We Work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role

You are a senior maintenance and reliability leader with a strong technical background, a disciplined approach to maintenance governance and a proven track record of leading high-performing teams in FMCG manufacturing. You are passionate about asset reliability, safety, food quality, operational discipline and building sustainable systems that improve performance beyond day-to-day maintenance execution.

As Maintenance & Reliability Manager for the Minto Ice Cream Factory, you will lead the site maintenance function and play a pivotal role in improving equipment availability, reducing unplanned downtime, strengthening spare parts and stock control, and embedding robust SAP S/4HANA enabled work management. You will lead maintenance transformation, support automation and capital projects, ensure work order closure with effective RCA discipline, and lead the PM Pillar for the site ICMS system. You will partner closely with Operations, Engineering, Quality, Safety, Digital and Procurement teams to deliver reliable, safe and cost-effective assets that support long‑term site performance.

What You'll Be Responsible For

• Lead the site maintenance and reliability function, ensuring safe, compliant and reliable execution across packaging lines, mixing, utilities and site services.
• Build and embed sustainable maintenance systems, standards and routines that strengthen planning, scheduling, execution, follow‑up and governance discipline.
• Lead SAP S/4HANA maintenance implementation and adoption for the site, including SAP PM ways of working, master data quality, equipment hierarchy, task lists, BOMs, maintenance plans and work order discipline.
• Ensure work orders are planned, executed, technically completed and closed on time, with effective RCA and corrective actions for repeat failures, breakdowns and chronic losses.
• Own preventative, predictive and reliability‑centred maintenance programs to maximise equipment availability, improve OEE, reduce unplanned downtime and extend asset life.
• Lead the PM Pillar for the site ICMS system, driving pillar routines, loss analysis, standards, capability building and continuous improvement across maintenance and operations teams.
• Strengthen spare parts management, MRO inventory control and stock governance, including critical spares strategy, min/max levels, cycle counts, obsolescence control, supplier performance and cost optimisation.
• Drive reliability improvement projects, automation upgrades, equipment modifications and CAPEX initiatives from a maintenance and engineering perspective, ensuring projects are delivered safely, sustainably and with clear handover standards.
• Lead, coach and develop maintenance leaders, technicians, planners and contractors to build a proactive, accountable and high‑performing maintenance culture.
• Use maintenance and reliability data, including MTBF, MTTR, PM compliance, backlog, downtime and RCA trends, to identify priorities and deliver measurable performance improvement.
• Manage maintenance budgets, contractor performance, spare parts spend and external service providers with strong cost control and value delivery.
• Ensure compliance with Australian standards, SHE, GMP, food safety, quality requirements and TMICC global policies.
• Understand and effectively manage Enterprise Agreement requirements, union matters and employee relations impacts within the maintenance function, partnering with HR and site leadership to ensure compliant, fair and constructive workforce engagement.

We're Looking For Someone Who

• Has experience in Maintenance or Reliability Management and can operate confidently in food, beverage, dairy, ice cream, pharmaceutical or high volume manufacturing environments.
• Brings strong skills in:
• Technical expertise across automated manufacturing assets, including PLCs, SCADA, robotics, instrumentation, sensors, utilities and high‑speed production equipment.
• Preventative, predictive and reliability‑centred maintenance, supported by strong planning, scheduling, RCA and work management discipline.
• SAP PM or SAP S/4HANA maintenance processes, including work orders, maintenance plans, asset master data, BOMs and reporting.
• Spare parts management, MRO inventory control, critical spares strategy, stock accuracy and cost optimisation.
• Improvement projects, automation upgrades, equipment modifications and CAPEX delivery in a manufacturing environment.
• PM Pillar leadership, TPM/ICMS routines or similar continuous improvement systems that build standards, capability and loss reduction.
• People leadership, including coaching, developing and engaging maintenance teams while creating clear accountability and a proactive reliability culture.
• Commercial management, including maintenance budgets, contractor performance, spare parts spend and external service providers.
• Cross‑functional partnering with Production, Engineering, Quality, Safety, Digital, Procurement and Site Leadership to deliver operational outcomes.
• A results‑oriented, collaborative and resilient working style, with a can‑do attitude in a fast‑paced factory environment.
• Thinks end‑to‑end and takes ownerships for results
• Is comfortable working in a fast‑moving, evolving organisation
• Values collaboration, clarity and low‑ego ways of working

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Additional Information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.