Mainframe MQ Systems Administrator

Kyndryl; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

Kyndryl is seeking a System Administrator to manage complex technology systems. In this role, you will handle installations, monitor performance, and collaborate with teams on integrating MQ solutions. Ideal candidates will have a relevant educational background, strong problem-solving skills, and technical proficiency in IBM MQ and related technologies.

Benefits

Employee learning programs

Opportunities for career growth

Comprehensive benefits package

Supportive and inclusive workplace culture

Qualifications

• Experience with SMPE installation of MQSeries.
• Good understanding of MQSeries components.
• Proficiency in using various MVS tools.

Responsibilities

• Install and configure MQ queue managers and related software.
• Monitor MQ queues and perform regular health checks.
• Provide troubleshooting support for MQ incidents.

Skills

Analytical skills

Problem-solving skills

Strong documentation skills

Communication skills

Teamwork abilities

Education

Relevant educational background

Tools

IBM MQ

WebSphere Message Broker

Java

SpringBoot

MVS tools and utilities

Job description

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Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

Key Responsibilities :

• Installation and Configuration : Install, configure, and upgrade MQ queue managers and related software.
• Monitoring and Maintenance : Monitor MQ queues and channels to ensure high availability and performance. Perform regular health checks and apply necessary patches and updates.
• Troubleshooting : Provide support for incidents related to MQ Series, including root cause analysis and resolution. Collaborate with other teams to resolve network, storage, and server issues.
• Documentation : Maintain and develop operational documentation, including configuration settings, procedures, and troubleshooting guides.
• Performance Optimization : Analyze and optimize MQ performance, ensuring efficient message processing and minimal downtime.
• Support and Training : Provide technical support and training to staff on MQ-related matters. Assist in evaluating new MQ software and features for development and production environments.
• Collaboration : Work closely with development, networking, and storage teams to implement MQ solutions and ensure integration with other systems.
• Typically office-based, with occasional travel to meet clients or software vendors.
• Standard working hours, with flexibility for extended hours during critical incidents or project deadlines.

Availability :

• Willingness to provide 24x7 support and participate in an on-call rotation.

Other Requirements :

• Ability to work independently and as part of a team.
• Strong documentation skills to maintain accurate records of configurations and troubleshooting steps.
• Understanding of IT policies and industry regulations.
• French would be an asset

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Experience :

• Relevant educational background
• SMPE installation of MQSeries base product (specify versions)
• Good understanding of MQSeries components (BSDS, Logs, Pagesets) and the IBM utilities to manage them.
• Proficient in MVS tools and utilities (e.g. ISPF, JCL, SDSF, SMPE, standard batch utilities (IEF
• Proficiency in IBM MQ, WebSphere Message Broker, Java, and SpringBoot.

Other Skills :

• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Knowledge of security protocols and practices related to MQ.
• Ability to perform performance tuning and optimization of MQ systems.
• Familiarity with backup and recovery operations.

This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, making knowledge of the English language a requirement for this position in addition to fluency in French.

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily : Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

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Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Project Management, Information Technology, and Customer Service

IT Services and IT Consulting

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