Mackenzie Health - Full Time Security Team Lead

Paladin Security; Richmond Hill; On-site; CAD 1,000; Full time

Job summary

A leading security services provider in York Region, Richmond Hill, is looking for a full-time Security Team Lead. The ideal candidate will oversee a healthcare Control Centre, providing leadership and ensuring adherence to security policies. Qualifications include at least one year of team lead experience, a valid Ontario Security License, and strong communication skills. The role provides benefits such as medical and dental insurance, paid vacation, and paid sick days.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Qualifications

• At least one year of security experience in a team lead role.
• Valid Ontario Security License is required.
• COVID-19 vaccination with 2 doses.

Responsibilities

• Oversee healthcare Control Centre and monitor systems.
• Provide leadership and train security staff.
• Document and investigate security incidents.

Skills

Leadership

Communication skills

Security protocols

Education

Post-Secondary education in law enforcement/security program

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Security Team Lead

Site: Mackenzie Health

City: Richmond Hill

Status: Full-Time

Hours: Rotating Continental (0700-1900 /1900-0700 hrs.)

Pay Rate: $21.85

Internal Posting Date: August 13, 2025

Internal Closing Date: August 19, 2025

External Closing Date: September 3, 2025

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Job Description:

In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.

Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training.
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
• Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
• Plans and implements shift work schedules.
• Ensures all Security Guards have received the mandatory training.
• Motivates staff and issues commendations.
• Disciplines staff when necessary and ensures proper documentation is passed onto head office.
• Attendance Management
• Performs security audits.
• Documents and investigates security incidents and complaints.
• Communicates any concerns/issues with Client Service Manager

Requirements:

• At least one year security experience in a team lead role preferred
• Post-Secondary education in a law enforcement/security program from a recognized college preferred
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact, and diplomacy.
• International Association of Healthcare Security Services (IAHSS) certificate would be an asset
• Valid Ontario Security License
• Immunization Record including MMR. Varicella, and 2 TB tests
• First Aid & CPR Level C
• COVID-19 2 Doses Vaccination
• Legally Authorized to Work in Canada

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift.

Number of Openings for this position: 1