Machine Learning Engineer

Clio - Cloud-Based Legal Technology; Burnaby; Hybrid; CAD 123,000 - 167,000; Full time

Job summary

A leading legal technology company is seeking a Machine Learning Engineer to enhance customer experience through innovative ML solutions. This role entails developing advanced models and collaborating with diverse teams in a hybrid working environment. Candidates should have experience in model development, NLP, and strong communication skills. Enjoy competitive compensation and a commitment to diversity and inclusion as you help transform the legal experience for all.

Benefits

Competitive salary

Top-tier health benefits

Flexible time off policy

$2000 annual counseling benefit

RRSP matching

Clioversary recognition program

Qualifications

• Hands-on experience in model development, particularly with traditional machine learning.
• Proficiency in data manipulation, cleaning, and preprocessing for complex datasets.
• Experience working with open-source LLM models and APIs.

Responsibilities

• Develop advanced machine learning models to improve customer experience.
• Create LLM-based solutions to help clients save time.
• Collaborate cross-functionally to identify new ML-driven features.

Skills

Model development

Data manipulation

NLP

Communication skills

Tools

Open-source LLM APIs

Job description

Machine Learning Engineer page is loaded

Machine Learning Engineer

Apply locations Remote - Canada Toronto Calgary Vancouver Remote - USA time type Full time posted on Posted 2 Days Ago job requisition id BF-REQ-3169

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We are currently seeking a Machine Learning Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact.

This role is available to candidates across Canada (excluding Quebec) and the US. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.

What your team does:

We at Clio have an amazing team that is on a mission to transform the legal experience for all, and our engineering team’s goal is to deliver an incredible experience to our customers.In the AI team in Clio, we use the latest technology in the space of NLP and GenAI to provide our customers with solutions to make their work more streamlined and efficient allowing them to have more time to focus on their clients’ needs.

A day in the life might look like:

• Develop advanced machine learning models using structured and unstructured data to improve Clio’s customer’s experience

• Create LLMs based solutions to help Clio’s clients to save time and create efficiencies

• Collaborate cross-functionally with engineering, product management, operations and data science to identify new ML-driven features for Clio customers

• Work in an agile environment with our team of machine learning engineers, MLOps engineering and full stack developers across a variety of projects

What you may have:

• Hands-on experience in model development, particularly with traditional machine learning, NLP, and transformer-based models;

• Proficiency in data manipulation, cleaning, and preprocessing for complex unstructured datasets;

• Experience working with open-source LLM foundation models and APIs for commercial LLMs, such as ChatGPT or Gemini;

• A proven ability to quickly learn new technologies and adapt to a dynamic, fast-paced environment with distributed teams and customers;

• A portfolio of past projects showcasing your successes, challenges, and growth as a machine learning expert;

• Exceptional communication skills and the ability to build trust with both internal teams and external customers;

• A strong desire to continuously learn, challenge yourself, and refine your craft as a machine learning engineer.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $123,250 to $145,000 to $166,750 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

* We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

About Clio

At Clio, we are on a mission to transform the legal experience for all. As the world's leading provider of cloud-based legal software, we provide lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Through the cloud, we believe that we can help create a more inclusive legal community and a more equitable legal system.

This is a historic moment in the growth of legal technology! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning.

If you’ve ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.