Luxury Valet Team Leader

Eminent Valet Inc.; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading valet service provider seeks a Luxury Valet Team Leader in Vancouver, BC. This role involves overseeing valet operations, ensuring efficiency and guest satisfaction, and managing a team. Applicants must have a valid driver’s license, strong leadership skills, and be available Thursday to Sunday from 10 AM to 6 PM. This full-time position offers $21.00 per hour and requires working in person.

Qualifications

• Valid driver’s license with a clean driving record.
• Available Wednesday to Sunday (10 am to 6 pm).
• Physically fit and able to stand for extended periods.

Responsibilities

• Lead valet attendants to ensure smooth and professional service.
• Monitor vehicle flow and prevent congestion.
• Provide a warm and professional welcome to guests.
• Conduct structured training for new valet attendants.

Skills

Strong leadership skills

Excellent communication skills

Ability to work in high-pressure environments

Proficiency in driving both automatic and manual vehicles

Organizational skills

Job description

Overview

Eminent Valet, currently seeking motivated Luxury Valet Team Leader to join our successful team in Vancouver, BC. Eminent Valet has built a reputation for success becoming one of the country's largest Valet service providers that takes pride in operating in over major cities across Canada.

The Luxury Valet Team Leader is responsible for overseeing valet operations, ensuring efficiency, guest satisfaction, and adherence to safety protocols. This leadership role requires strong organizational skills, professionalism, and the ability to manage a team in a fast-paced environment.

Key Responsibilities - Operational Oversight

• Lead valet attendants to ensure smooth and professional service.
• Monitor vehicle flow and prevent congestion at valet areas.
• Ensure all valet processes are executed efficiently and securely.
• Conduct pre-shift and end-of-shift equipment checks and reports.

Guest Experience & Service Excellence

• Provide a warm and professional welcome to guests.
• Ensure proper handling of guest belongings and vehicle security.
• Address guest concerns promptly and escalate when necessary.
• Maintain a professional appearance and uphold company service standards.

Team Leadership & Training

• Assign roles and responsibilities for optimal efficiency.
• Conduct structured training for new valet attendants.
• Enforce punctuality, uniform compliance, and grooming standards.
• Provide performance feedback and escalate HR issues when needed.

Compliance & Safety

• Ensure valet operations follow company safety and security protocols.
• Maintain confidentiality and professionalism in guest interactions.
• Adhere to all vehicle handling and security procedures.
• Halt valet operations in case of emergencies and assist as needed.

Qualifications & Requirements

• Valid driver’s license with a clean driving record.
• Available Wednesday to Sunday (10 am to 6pm)
• Proficiency in driving both automatic and manual vehicles.
• Strong leadership and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Physically fit and able to stand for extended periods.

Schedule

Thursday to Sunday 10AM-6PM

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $21.00 per hour

Application Questions

• Are you able to operate a manual transmission vehicle?

• What is your age? (Required for insurance purposes.)
• What is your current status in Canada?
• Are you available to work Thursday to Sunday (10 am to 6pm)?
• When would you be available to start?
• What is your availability for a remote interview ?

Work Location

In person