Luxury Travel Manager

FlyFlat; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

FlyFlat, a premier travel company, seeks a Luxury Travel Manager to enhance client experiences in managing luxury air travel. This remote role requires managing client relationships and ensuring seamless service for high-value clients, in a fast-paced, detail-oriented environment.

Qualifications

• 3+ years in luxury service or high-ticket sales.
• Strong knowledge of premium travel and related programs.
• Ability to manage sensitive transactions with integrity.

Responsibilities

• Manage client relationships and craft travel itineraries.
• Execute sales strategies and collaborate with operations teams.
• Act as an emergency contact for time-sensitive travel matters.

Skills

Communication skills

Client management

Problem-solving

Proactive attitude

Tools

GDS systems (Sabre or Amadeus)

Job description

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Job Title: Luxury Travel Manager

(Remote Opportunity - to cover PST or GMT -10)

Company Overview: Flyflat is a premium travel company that helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often at 30–80% less than the retail price. We combine proprietary booking methods with a 24/7 white-glove concierge service, making it incredibly easy for clients and their teams to manage all of their premium travel needs without friction.

We’ve grown from a team of 12 to 78 in just over a year, 5x’ed our revenue year-over-year, and just raised an oversubscribed round with Bessemer Venture Partners leading. Our mission is to save our customers time and money every step of the way from booking to coming home

Introduction: FlyFlat is hiring top-performing Luxury Travel Advisors who will serve as the company pillars of their time zones—owning client relationships, closing high-value sales, and acting as the trusted voice in all travel matters. This is a high-impact, client-facing role perfect for ambitious, service-minded individuals who thrive in fast-paced, detail-driven environments.

You’ll be the go-to person for our clients’ luxury air travel needs, with the support of a best-in-class, n-house, 24-hour team. Whether supporting a Fortune 500 exec, a VC firm’s partner, or a seasoned world traveler, you’ll ensure every step of their journey is seamless, efficient, and elevated.

Responsibilities:

Client Relationship Management

• Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing.
• Serve as the primary point of contact for your clients—crafting itineraries, guiding booking decisions, and resolving issues.
• Maintain and grow client relationships by re-engaging past clients and following up on new leads.
• Be the emergency contact for clients when needed, especially for time-sensitive travel matters.

Sales and Strategy Execution

• Use your knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options.
• Collaborate with internal concierge and operations teams to deliver seamless service.
• Proactively apply judgment, empathy, and problem-solving to complex or urgent situations.

Qualifications:

• Have 3+ years of experience in luxury service or selling high-ticket items
• Strong knowledge of premium travel, airlines, loyalty programs, and global destinations.
• Outstanding communication skills—warm, clear, persuasive across email, text, and voice.
• Ownership mindset: proactive, solution-oriented, and results-driven.
• High integrity and discretion—you’ll manage sensitive and high-value transactions.

Preferred

• Experience with GDS systems (Sabre or Amadeus)
• A solo advisor who owns a boutique agency but is willing to step into an employee role
• Existing book of business or agency partnerships (with bonus earning structures available).
• Strong partnerships with air consolidators and luxury hotel brands.
• Background in HNW service, concierge teams, or early-stage startups.

Conclusion: Joining FlyFlat as a Luxury Travel Manager gives you the chance to be at the forefront of luxury travel innovation. With a supportive team, elite clientele, and uncapped earnings potential, this role is perfect for someone ready to take full ownership of their client relationships and deliver exceptional experiences at scale.

If you’re driven, client-obsessed, and ready to help shape the future of premium travel, we’d love to hear from you.

Compensation and Employment Details:

• Experience with GDS systems (Sabre or Amadeus)
• Base Salary: $60,000–$80,000 (depending on experience)
• Total Compensation (OTE): $130,000+
• Commissions: Uncapped earnings after earning back draw against base salary.
• Additional bonuses tied to client retention, referral generation, and margin optimization

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Sales, and Consulting

• Industries

  Travel Arrangements

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