Luxury Retail Sales Lead & Team Mentor

Caleres; Toronto; On-site; CAD 32,000 - 42,000; Full time

Job summary

Stuart Weitzman Canada in Toronto is seeking a store associate to deliver exceptional customer service and help achieve the store’s sales goals. You will work with the management team to execute company initiatives and maintain visual merchandising standards.

The ideal candidate has 1–3 years of retail experience, strong communication, and the ability to lift up to 50 pounds as needed, with a flexible schedule including nights and weekends. You will be brand ambassador for Stuart Weitzman.

Qualifications

• 1–3 years of similar retail experience preferred.
• Strong communication and attention to detail.
• Knowledge of POS, MS Office, and basic computer skills.

Responsibilities

• Support customer experience and teamwork environment to achieve store and individual sales plan.
• Mentor, motivate, and develop team to deliver Stuart Weitzman’s Selling Ceremony and operational standards.
• Stay current with the market competition, fashion trends, and client shopping behaviors.
• Delivers a bold, energetic, purpose-driven customer experience.
• Maintain store operations on sales floor, backroom, cash wrap and visual merchandising to Stuart Weitzman standards.
• Process shipments as needed.
• Replenish inventory on sales floor as needed.
• Collaborate with Store Manager and Assistant Manager to elevate selling culture.
• Adheres to all Stuart Weitzman policies and procedures including Loss Prevention.
• Collaborate with Store Manager and Assistant Manager to support the team in elevating client experience and sales.
• Perform and supervise store opening and closing procedures.
• Be brand ambassadors of Stuart Weitzman.
• Meet SW Scheduling & Availability Expectations, including flexibility for nights, weekends and holidays.
• 1–3 years of similar retail experience preferred.
• High school diploma or equivalents work experience preferred.

Skills

Customer service

Communication

Organization

POS knowledge

Microsoft Office

iPad / Mobile POS

Education

High school diploma or equivalent

Tools

POS system

MS Office

iPad

Job description

Stuart Weitzman Canada in Toronto is seeking a store associate to deliver exceptional customer service and help achieve the store’s sales goals. You will work with the management team to execute company initiatives and maintain visual merchandising standards.

The ideal candidate has 1–3 years of retail experience, strong communication, and the ability to lift up to 50 pounds as needed, with a flexible schedule including nights and weekends. You will be brand ambassador for Stuart Weitzman.