Luxury Retail Sales & Brand Ambassador

kate spade new york; Cookstown; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

kate spade new york Canada is seeking a Sales Support Associate to enhance store performance and customer service. You will warmly welcome clients, assist with purchases, and help maintain an organized, visually appealing sales floor.

The role emphasizes accurate POS processing, stock handling, and collaborative teamwork. The ideal candidate has retail experience, fashion awareness, and strong English communication.

Qualifications

• 1+ year of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and market competition.
• Familiar with cash registers and basic computer use (iPad/laptop, Internet).

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer info where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels and replenish the sales floor; execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Merchandising

POS systems

Product knowledge

Tools

POS system

iPad

Walkie talkie

Job description

kate spade new york Canada is seeking a Sales Support Associate to enhance store performance and customer service. You will warmly welcome clients, assist with purchases, and help maintain an organized, visually appealing sales floor.

The role emphasizes accurate POS processing, stock handling, and collaborative teamwork. The ideal candidate has retail experience, fashion awareness, and strong English communication.