Luxury Retail Associate | Brand Ambassador & Client Experience

Tory Burch; Ottawa; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Exclusive offers

Job summary

Tory Burch is a luxury brand seeking a client-focused associate to deliver a transformational shopping experience. You will help build the brand one customer at a time, driving business through sales and showcasing a genuine passion for fashion and style.

The role emphasizes service excellence and collaboration with the retail team. Applicants should bring strong selling skills, a curiosity about people, and the ability to communicate Tory Burch’s lifestyle and brand philosophy.

Qualifications

• One-to-three years of experience in a high volume, customer-driven retail environment.
• Strong personal selling and customer relations experience, along with verbal and written communication skills.
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

Responsibilities

• Build and maintain customer relationships to drive the business and meet personal sales goals.
• Create the customer experience using selling skills and extensive product knowledge while following sales and operational policies.

Skills

Customer service

Sales skills

Communication

Job description

Tory Burch is a luxury brand seeking a client-focused associate to deliver a transformational shopping experience. You will help build the brand one customer at a time, driving business through sales and showcasing a genuine passion for fashion and style.

The role emphasizes service excellence and collaboration with the retail team. Applicants should bring strong selling skills, a curiosity about people, and the ability to communicate Tory Burch’s lifestyle and brand philosophy.