Lumber & Building Materials Sales Part Time - WATERLOO

The Home Depot Canada; Waterloo; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading home improvement retailer in Waterloo is seeking a Lumber & Building Materials Sales Associate on a part-time basis. The ideal candidate will provide excellent customer service by greeting and assisting customers, promoting various services, and maintaining product knowledge. The role requires flexibility in schedule and a customer-focused approach. Previous retail experience is preferred.

Qualifications

• 1 to 2 years retail or trade experience is an asset.
• Ability to bend, stoop, reach, twist, lift, push, pull, and move items.

Responsibilities

• Follow Home Depot’s customer service model.
• Help customers find the right merchandise.
• Promote services offered in the store.
• Maintain product knowledge in department.

Skills

Communicates Effectively

Customer Focus

Interpersonal Skills

Education

High School Diploma or equivalent

Job description

Overview

Lumber & Building Materials Sales Part Time - WATERLOO at The Home Depot Canada

Join to apply for the Lumber & Building Materials Sales Part Time - WATERLOO role at The Home Depot Canada.

Responsibilities

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
• Ask open-ended questions about the customer’s projects in order to determine their needs and level of expertise
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc., and how to recommend them
• Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
• Educate customers about the whole project
• Use empowerment program when necessary to satisfy customers
• Execute daily stock maintenance : all products signed, displayed, and clean
• Maintain knowledge of all products in department and adjacent departments
• Proactively seek knowledge on all products and services
• Follows all safety policies and procedures, Loss Prevention policies and procedures

Qualifications & Skills

• Minimum Education : High School Diploma or equivalent
• Minimum Years Of Work Experience : 1 to 2 years Retail or Trade experience an asset
• Physical Requirements : Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
• Working Conditions : Flexible schedule that may include evening and weekends; Warehouse environment that can be dusty and noisy; interior temperature changes
• Competencies : Communicates Effectively; Customer Focus
• Skills : Interpersonal Skills
• Other : NA

Employment details

• Seniority level : Entry level
• Employment type : Part-time
• Job function : Management and Manufacturing
• Industries : Retail