LRV Operator - Part Time - Keolis Grand River

Keolis Commuter Services; Waterloo; On-site; CAD 50,000 - 65,000; Full time

Job summary

Keolis Commuter Services is looking for an LRV Operator for full-time employment in Waterloo, Ontario. The role requires monitoring LRV operations, assisting customers, and ensuring compliance with safety standards. Ideal candidates will possess mechanical aptitude, strong attention to detail, and customer service skills, along with a valid driver’s license.

Qualifications

• Minimum 5 years licensed driving experience required.
• Valid Class G driver's license is mandatory.
• Mechanical aptitude to understand general knowledge of LRV operation.

Responsibilities

• Operate the LRV according to safety requirements.
• Assist customers with boarding and disembarking the LRV.
• Communicate updates on delays and incidents to passengers and CCF.

Skills

Customer Service

Attention to Detail

Problem Solving

Multi-tasking

Education

High School Diploma or GED

Job description

LRV Operator - Full Time - Keolis Grand River

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LRV Operator - Full Time - Keolis Grand River

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• Operate the LRV according to customer and safety requirements
• Monitor displays, dials and other indicators to ensure LRV is operating effectively
• Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner
• Assist customers with boarding and disembarking the LRV when required
• Follow instructions the Central Control Facility (CCF) via radio system
• Communicate updates on delays and incidents to passengers and CCF
• Perform LRV checks for all equipment prior to service
• Report LRV, station and depot defects to resolve as soon as possible
• Respond to customer needs and follow Keolis’ practices in an emergency
• Perform other duties as requested
  
  

Job Details

Description

Key Accountabilities

Duties and Responsibilities

• Operate the LRV according to customer and safety requirements
• Monitor displays, dials and other indicators to ensure LRV is operating effectively
• Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner
• Assist customers with boarding and disembarking the LRV when required
• Follow instructions the Central Control Facility (CCF) via radio system
• Communicate updates on delays and incidents to passengers and CCF
• Perform LRV checks for all equipment prior to service
• Report LRV, station and depot defects to resolve as soon as possible
• Respond to customer needs and follow Keolis’ practices in an emergency
• Perform other duties as requested
  
  

Knowledge And Skills

• Customer-focused with the ability to respond in a courteous and professional manner,
• and follow-up in a timely manner.
• Communicate clearly and concisely in English, both verbally and in writing
• Strong attention to detail with a strong focus on safety and quality
• Follow written and verbal instructions
• Able to work effectively independently as well as part of a team
• Self-starter with the ability to resolve any needs or requirements
• Respond quickly, calmly and appropriately to emergency situations
• Mechanical aptitude to understand general knowledge of LRV operation
• Good problem-solving skills
• Strong multi-tasking skills to respond effectively to the work environment and requirements
• General geographical knowledge of Kitchener and Waterloo, is preferred
  
  

Experience

• High school diploma, GED or equivalent.
• Valid Class G driver's licence
• Minimum 5 years licensed driving experience
• Professional driving experience is an asset
  
  

Abilities

• Able to differentiate colors, including distance vision and close vision
• The ability to quickly respond to a signal (sound, light, image) when it appears
• The ability to effective maintain the required control of the LRV
• The ability to move and reach with hands, to grasp, manipulate or move objects
• Ability to hear sounds and signals for effective operation of LRV and response to surroundings
• Able to lift up to 20 lbs occasionally
• Able to sit for extended periods of time
  
  

Working Conditions

• Regular interaction with the public, including vulnerable persons as well as other Keolis employees
• Exposed to the outdoors and weather conditions
• Wear Personal Protective Equipment as required
  
  

Working Hours

• Based on an averaging of 40 hours per week
• Able to work rotating shifts, including afternoons and weekends
• Overtime as required.
• Job Type: Full Time
  
  

Schedule

• Day shift
• Evening shift
• Weekends as needed
  
  

Work Location: In person

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Truck Transportation

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