Low Voltage Drives Shop Repair Technician

ABB Schweiz AG; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the electrical solutions sector is seeking a Low Voltage Drives Shop Repair Technician. The role involves diagnosing and repairing equipment, ensuring customer satisfaction, and maintaining compliance with safety standards. Candidates should have a technical background and strong interpersonal skills, along with the ability to work in various environments. The position offers a competitive salary, benefits, and a bonus for referral.

Benefits

Retirement plan

Accident insurance

Healthcare plan

Wellbeing program

Qualifications

• Experience in repairing low voltage drives or similar equipment.
• Certifications in low voltage systems/electronics.
• Experience in customer-facing roles or field service.

Responsibilities

• Diagnose and repair low voltage drives to optimal condition.
• Provide accurate repair cost estimates, including parts and labor.
• Follow industry standards, safety regulations, and policies.

Skills

Customer focus

Interpersonal skills

Leadership

Organizational skills

Diagnostic skills

Troubleshooting

Education

Technical diploma/certification in electronics

Job description

Low Voltage Drives Shop Repair Technician

Join ABB and be part of addressing global challenges. Our core values—care, courage, curiosity, and collaboration—drive us to empower sustainable solutions. We value diversity, inclusion, and equal opportunities. Write the next chapter of your ABB story.

Position Grade

14

Reporting To

Drives & Motors Service Operations Manager

Role and Responsibilities

ABB's Drives Systems team delivers solutions and services to maximize customer investment. Responsibilities include:

1. Service Delivery: Diagnose and repair low voltage drives to optimal condition.
2. Cost Estimation: Provide accurate repair cost estimates, including parts and labor.
3. Customer Interaction: Communicate repair needs, procedures, and estimates effectively.
4. Documentation: Keep detailed records of repairs and activities.
5. Compliance: Follow industry standards, safety regulations, and policies.
6. Work Management: Independently or as part of a team, possibly directing technicians.
7. Preventative Maintenance: Perform routine checks at customer sites to prevent failures.
8. Financial Responsibility: Balance customer satisfaction with profitability in a P&L context.

Work Environment

Primarily in a workshop, with occasional travel to customer sites, including industrial and commercial settings.

Customer Approach

Ensure customer satisfaction through quality repair work, maintain good relationships, and identify new product opportunities.

Materials and Supply

Coordinate and ensure availability of materials, parts, and equipment.

Documentation and Reports

Prepare necessary documents and reports, follow up as needed.

Troubleshooting

Diagnose equipment failures and suggest solutions to prevent recurrence.

Operational Excellence

Recommend improvements to management for better operations and customer service.

Health, Safety, and Integrity

Follow safety practices, report unsafe acts and incidents.

Qualifications

• Technical diploma/certification in electronics or related field preferred.
• Experience in repairing low voltage drives or similar equipment.
• Certifications in low voltage systems/electronics.
• Experience in customer-facing roles or field service.
• Strong customer focus, interpersonal, leadership, and organizational skills.
• Proficiency in English communication, report writing, and speaking.
• Strong diagnostic skills, troubleshooting, and use of repair tools.
• Physical ability to lift up to 35 lbs, work in various environments, and travel locally.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

About Us

****Referral bonus: $1,500.00**** For more about ABB, visit www.abb.com. Recognized as one of Canada's Best Employers by Forbes for nine consecutive years, we foster a caring, inclusive workplace valuing diversity. We support employment equity and provide accommodations for disabilities. Our Military Reservist Policy supports Canada's Reserve Force members, ensuring career continuity during military training and activities.