The Role
Rakuten Kobo is seeking a Low Code Development Engineer to join the Business
Operations group’s internal tooling team, focused on automating and improving key business processes.
The Business Operations team supports the continuous evolution of Kobo’s operational workflows, with particular emphasis on the content pipeline — ensuring books move efficiently from publishers and authors into the hands of readers. The Low Code Developer will collaborate with the Low Code Development Lead to help shape and scale the team’s internal tooling practice, while partnering with operations and delivery teams to integrate automation into Kobo’s development and release pipelines.
As a Low Code Developer, you will work daily with our operations analysts to build tools to automate processes, improve operational efficiency, and reduce toil. This is a hands-on development role focused on building, testing, maintaining, and deploying applications. The engineer will also be responsible for documenting solutions and supporting internal adoption.
The ideal candidate is a creative problem solver with a strong technical foundation in modern development practices, has a passion for workflow automation with experience building and shipping low-code tooling solutions to business problems, and a curiosity for emerging technologies such as AI and open-source tooling. They work well in collaborative environments, take ownership of their solutions, and are driven to build tools that enable others to do their best work.
The Low Code Developer will be responsible for designing, developing, testing, deploying, and maintaining low-code solutions for improving business workflows.
Key Responsibilities :
Design & Development
- Design, build, and maintain internal tools using platforms such as Retool, Zapier, or similar low-code frameworks.
- Collaborate with business operations, R&D developers, and architects to implement scalable, user-friendly applications.
- Implement backend functionality using JavaScript, SQL, and Python.
- Create and optimize queries, data models, and UI components to support internal processes.
- Integrate third-party and internal REST APIs into tooling workflows.
- Contribute to the development of secure middleware to expose internal APIs, handle token-based authentication, and facilitate integration with third-party services and systems.
Monitoring & Maintenance
Diagnose and resolve issues related to data flow, integrations, and application behavior.Participate in system upgrades, platform migrations, and release cycles as needed.Test and debug applications in conjunction with end usersConduct reviews of internal tools for performance, code quality, and maintainability.Documentation & Support
Provide technical support, troubleshooting, and implementation guidance to help solve any technological problems which arise.Work closely with the Low Code Development Lead to align technical deliverables with project objectives.Write technical documentation, developer guides, and user training materials as needed.The Skillset : Required :
2+ years of hands-on experience in software development, automation, or low / no-code tooling, ideally within eCommerce or technical support domain.Very strong knowledge or experience with SQL, Python, JavaScript, and general Web 2.0 techniquesPractical experience with GitFamiliarity with UI / UX design principlesKnowledge of API integration and authentication methodsStrong interpersonal and communication skills with the ability to work well in a distributed team environment.Strong self-starter with a desire for continuous learningStrong desire to produce high quality business solutionsSpecific hands-on experience with Retool or similar low code platforms is preferredNice to Haves :
Familiarity with frontend frameworks such as React or component libraries.Understanding of system design, role-based access, and infrastructure basics.Interest in or experience with AI-driven tools for process and workflow automationExposure to business operations, internal SaaS tools, or process automation platforms, with an understanding of how these technologies support business efficiency.The Perks :
Flexible hours and hybrid remote working environmentSubsidized in-office lunchesFull benefits starting from your first dayPaid Volunteer days, unlimited sick days, and 3% RRSP matchingMonthly commuting allowance for those who are hybridLifestyle spending accountTalent and development training budgetFree Kobo device + free weekly e-book or audiobookWeekly Kobo Tech University sessionsMaternity / paternity leave top upDog friendly office