Lot Associate Part Time - 7160 North Bay

The Home Depot Canada; North Bay; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada in North Bay is seeking a Lot Associate to help customers by guiding loading of products into their vehicles and keeping the parking lot welcoming and safe.

The role emphasizes greeting customers, teamwork with Front End Supervisor, flexible schedule including evenings and weekends, and the chance to grow in a busy retail environment.

Qualifications

• High school diploma or equivalent.
• 1–2 years retail experience.
• Excellent communication and teamwork.

Responsibilities

• Load orders into customers' vehicles and determine safe loading methods.
• Maintain a sufficient quantity of carts near the store entrance.
• Ask open-ended questions to determine customer needs and level of expertise.
• Approach customers to assist with loading products into vehicles and/or carts.
• Follow Safe Loading Training to plan loading methods and secure merchandise.
• Ensure exits/loading areas are not blocked; sweep debris and keep front apron clean.
• Follow Safety and Loss Prevention policies and use safety procedures with equipment.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Education

Highschool Diploma or Equivalent

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities

Ensures Customer Satisfaction

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Maintain a sufficient quantity of carts near the entrance of the store.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
• Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.

Maintains Safety and Security

• Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
• Follows all Safety and Loss Prevention policies and procedures.
• Using appropriate safety procedures with all equipment.

Competencies

• Communicates Effectively
• Customer Focus

Skills

• Interpersonal skills
• Organizational skills
• Attention to detail

Direct Manager/Direct Reports

• Front End Supervisor

Travel Requirements

• None

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

• Highschool Diploma or Equivalent

Minimum Years Of Work Experience

• 1 to 2 years Retail experience

Minimum Leadership Experience

• NA

Certifications

• NA

Other Requirements/Assets

• NA

The pay range for this position is between $18.60 - $19.60

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.