Loss Recovery Specialist (Collections)

ISG Search Inc; Toronto; On-site; CAD 68,000 - 95,000; Full time

Benefits offered by this job

Health benefits

EAP

Retirement savings plan

Job summary

ISG Search Inc. in Toronto, ON is seeking a Loss Recovery Specialist (Collections) to drive recovery of charged-off and delinquent commercial accounts. You will manage bankruptcy, insolvency, and litigation processes with cross-functional teams and external partners.

You will lead negotiations, analyze portfolios, and implement effective recovery strategies while ensuring compliance with applicable laws and company policies.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or related field or equivalent experience.
• Minimum 5 years of progressive experience in loss recovery, collections, bankruptcy administration, insolvency or related field.
• Experience managing commercial recovery portfolios including charged-off accounts.
• Solid knowledge of insolvency proceedings, bankruptcy legislation, and collateral disposition.
• Experience managing external counsel and third-party recovery providers.

Responsibilities

• Provide strategic direction on accounts in recovery, bankruptcy, litigation, insolvency, and charge-off status.
• Assess severity and determine recovery approach including internal collections, agencies, or legal action.
• Negotiate settlements with customers and legal representatives.
• Maximize recovery outcomes while controlling legal and operating costs.
• Manage complex bankruptcy matters including proofs of claim and settlements.
• Analyze portfolio performance and report recovery trends and loss mitigation results.
• Collaborate with internal legal counsel and leadership on ongoing matters.
• Develop relationships with external law firms, agencies, trustees, and vendors.

Skills

Negotiation

Communication

Analytical skills

Stakeholder management

Legal coordination

Relationship management

Project management

Education

Bachelor's degree in Finance/Accounting/Business

Tools

Microsoft Excel

Microsoft Word

Job description

Loss Recovery Specialist (Collections) (BBBH12078) Toronto, Canada

Salary: CAD95000 - CAD95000 per year

Permanent

Loss Recovery Specialist

Salary: $68,000 - $95,000 CAD

New Position | Permanent Full-Time

Our client is a leading financial services organization providing commercial lending, leasing, and asset finance solutions across Canada. With a strong reputation for customer service, operational excellence, and responsible risk management, they support a diverse portfolio of commercial customers and business partners. If you are looking for an opportunity to make a meaningful impact while working in a collaborative and fast-paced environment, this role offers the chance to apply your expertise in collections, recovery, bankruptcy, and litigation management while contributing to the organization's overall financial performance.

Principal Tasks and Responsibilities Include:

• Provide recommendations and strategic direction on accounts in recovery, bankruptcy, litigation, insolvency, and charge-off status.
• Assess account severity and determine the most effective recovery approach, including internal collections, external collection agencies, or legal action.
• Negotiate settlement proposals with customers, legal representatives, and third-party recovery partners.
• Maximize recovery outcomes while effectively managing associated legal and operational expenses.
• Independently manage complex bankruptcy and insolvency matters, including proofs of claim, settlements, recovery strategies, and charge-off recommendations.
• Analyze portfolio performance and provide reporting and recommendations regarding recovery trends, bankruptcy results, and loss mitigation strategies.
• Work collaboratively with internal legal counsel and leadership teams to review ongoing recovery and litigation matters.
• Develop and maintain strong relationships with external law firms, collection agencies, trustees, and recovery vendors.
• Evaluate and monitor the performance of recovery partners through scorecards, reporting, and continuous improvement initiatives.
• Provide recommendations related to budgeting, operational efficiency, and recovery process enhancements.
• Prepare management reports and participate in special projects as required.
• Ensure security registrations, lien perfection requirements, judgment renewals, and related collateral protection requirements are maintained in accordance with applicable legislation and company policies.
• Support asset disposition activities and assist with the sale and remarketing of recovered collateral where required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of duties, responsibilities, or qualifications.

Qualifications and Pre-Requisites:

• Bachelor's degree in Finance, Accounting, Business, or a related field, or equivalent industry experience.
• Minimum 5 years of progressive experience in loss recovery, commercial collections, bankruptcy administration, insolvency, litigation support, or a related field.
• Experience managing commercial recovery portfolios, including charged-off accounts and secured lending facilities.
• Strong working knowledge of insolvency proceedings, bankruptcy legislation, repossession processes, and collateral disposition practices.
• Understanding of lien registration, secured transactions, and creditor rights across applicable jurisdictions.
• Knowledge of legislation impacting collections, bankruptcies, insolvencies, and secured lending.
• Experience managing external counsel, collection agencies, and third-party recovery providers.
• Strong analytical skills with the ability to assess complex financial and legal situations.
• Proven negotiation and conflict-resolution abilities.
• Ability to communicate effectively with legal professionals, senior leadership, customers, and external stakeholders.
• Strong business acumen and judgment when evaluating recovery opportunities and legal strategies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Bilingual English and French language skills are considered a strong asset.
• Experience within commercial equipment finance, transportation finance, asset-based lending, or financial services environments is preferred.

Additional Information and Perks:

• Competitive compensation package.
• Annual incentive and performance-based bonus opportunities.
• Comprehensive health, dental, and disability benefits.
• Employee Assistance Program (EAP).
• Employer-sponsored retirement savings program with company contributions.
• Ongoing professional development and training opportunities.
• Career growth potential within a stable and growing organization.
• Supportive and collaborative team environment.
• Opportunity to work on complex, impactful recovery and risk-management matters.

You are an analytical and solution-oriented professional who thrives in complex situations. You possess strong negotiation and relationship-management skills, exercise sound business judgment, and are comfortable balancing legal, financial, and operational considerations to achieve positive outcomes. You enjoy problem-solving, working cross-functionally, and driving continuous improvement in recovery and risk management processes.

This is a confidential search being conducted on behalf of our client.