Loss Prevention Supervisor, Asset Protection - Internal

London Drugs INTERNAL; Richmond; On-site; CAD 75,000 - 95,000; Full time

Job summary

London Drugs is seeking an Asset Protection Supervisor to lead the Asset Protection team and manage physical security systems across locations in Canada. You will drive proactive security strategies, oversee access control, CCTV, alarms and fire/life safety, and ensure compliance with regulations.

The role requires strong leadership, risk assessment skills, and the ability to manage vendor relationships. Some travel and after-hours availability are expected as part of a full-time position.

Qualifications

• Experience leading loss prevention programs and physical security initiatives.
• Proven ability to assess risk and implement protective measures.
• Familiarity with security systems design and construction processes.

Responsibilities

• Protect assets and reduce loss through proactive physical security strategies.
• Lead, coach, and develop the Asset Protection team.
• Oversee design, deployment, maintenance, and auditing of security systems (access control, CCTV, alarms, fire & life safety).
• Conduct risk assessments and audits to support compliance and effectiveness.
• Manage vendor relationships and security-related expenditures.
• Represent Loss Prevention in projects and interdepartmental meetings.
• Maintain confidentiality and respond to after-hours emergencies as required.
• Travel to locations or events as needed.

Skills

Leadership

Communication

Problem solving

Emergency judgment

Confidentiality

Microsoft Office

AutoCAD

Blueprint reading

Education

Security-related education

Security license (provincial)

Industry certifications (LPC/PSP/CPP/ASP)

Tools

AutoCAD

Access control systems

CCTV & alarms

Job description

Loss Prevention Supervisor, Asset Protection

Reporting to the Assistant General Manager, Loss Prevention, the Asset Protection Supervisor is a leadership role responsible for the planning, deployment, and performance of London Drugs’ physical security systems and strategies.

This role leads the Asset Protection team, overseeing security design, product protection, and the physical security (locksmith) operation, while ensuring programs are aligned with company objectives and regulatory requirements.

About the Role

Reporting to the Assistant General Manager, Loss Prevention, the Asset Protection Supervisor is a leadership role responsible for the planning, deployment, and performance of London Drugs’ physical security systems and strategies.

This role leads the Asset Protection team, overseeing security design, product protection, and the physical security (locksmith) operation, while ensuring programs are aligned with company objectives and regulatory requirements.

Key Responsibilities

• Protect company assets and reduce loss through proactive physical security strategies
• Lead, coach, and develop the Asset Protection team
• Oversee the design, deployment, maintenance, and auditing of physical security systems (access control, CCTV, alarms, fire & life safety)
• Conduct risk assessments, audits, and follow‑ups to support compliance and effectiveness
• Manage vendor relationships and security‑related expenditures
• Represent Loss Prevention in construction projects, interdepartmental meetings, and industry activities
• Maintain confidentiality and respond to after‑hours emergencies as required
• Travel to company locations or industry events as needed

What You Bring

• Strong leadership, communication, and problem‑solving skills
• Ability to remain calm and exercise sound judgment in emergency situations
• Experience working with confidential and sensitive information
• Highly organized with the ability to adapt to changing priorities
• Intermediate computer skills (Microsoft Office; AutoCAD is an asset)
• Ability to read blueprints and interpret security system designs

Education, Experience & Knowledge

• Education in physical security, construction, or equivalent experience
• Experience managing physical security systems and loss prevention programs
• Knowledge of retail and commercial security practices and applicable regulations
• Understanding of security systems design, risk assessment, and construction processes
• Familiarity with access control, CCTV, alarms, fire systems, and key control
• Provincial security worker license (or ability to obtain additional licensing as required)
• Industry certifications (LPC, PSP, CPP, ASP) are assets
• Valid Class 5 driver’s license and reliable transportation

This is a full-time position that requires the candidate to be available to work a flexible schedule Monday through Sunday, including evenings and weekends.

This position requires a valid class 5 driver’s license as some travel will be required at times.

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.