Loss Prevention specialist

Intelcom | Dragonfly; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join Intelcom | Dragonfly as a Loss Prevention Specialist and play a vital role in reducing theft, fraud, and operational risks. This position entails conducting investigations, training staff, and executing loss prevention strategies while ensuring compliance with corporate standards. Ideal candidates will have 2–4 years of relevant experience and strong analytical skills, along with the ability to operate independently and communicate effectively in both French and English.

Qualifications

• 2–4 years of experience in loss prevention or asset protection.
• Strong report writing and analytical skills.
• Ability to work independently and travel.

Responsibilities

• Conduct investigations into theft and policy violations.
• Perform compliance audits and risk assessments.
• Train personnel on loss prevention procedures.

Skills

Investigative skills

Analytical skills

Bilingual (French and English)

Education

Certification in investigative interviewing techniques

Job description

Join to apply for the Loss Prevention Specialist role at Intelcom | Dragonfly

Ride the next mile with us!

The Loss Prevention Specialist plays a critical regional role in executing loss prevention initiatives to reduce theft, fraud, and operational risks. This position involves conducting investigations, performing compliance checks at field locations, analyzing exception data, and supporting the planning and execution of targeted interventions—all in alignment with corporate Loss Prevention standards.

Job Description

1. Conduct investigations into internal and external theft, fraud, policy violations, and other loss-related incidents.
2. Perform regular station visits to carry out compliance audits, risk assessments, and procedural reviews.
3. Analyze reports and exception-based data to detect trends, vulnerabilities, and suspicious activity.
4. Support and execute proactive interventions to reduce shrink and improve process integrity.
5. Train station personnel on loss prevention procedures, awareness, and incident response protocols.
6. Maintain thorough documentation of investigations, audits, findings, and remedial actions.
7. Collaborate with Operations and HR on follow-up actions, process improvements, and project deployments.
8. Contribute to organizational initiatives related to loss prevention, compliance, and risk management.

Qualifications

1. 2–4 years of experience in loss prevention, asset protection, or investigative roles.
2. Strong investigative and analytical skills, including clear and structured report writing.
3. Ability to work independently and travel to assigned sites across the region. Solid understanding of operational workflows, compliance controls, and risk mitigation.
4. Knowledge of Loss Prevention and Asset Protection procedures and best practices. Bilingual in French and English (written and spoken).
5. Certification in investigative interviewing techniques (e.g., Wicklander-Zulawski) required.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple : in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.

Seniority level: Entry level

Employment type: Full-time

Job function: Transportation, Logistics, Supply Chain and Storage

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Loss Prevention Specialist • Mississauga, Peel Region, Canada