Loss Prevention Specialist

Purolator; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

Purolator is seeking a Loss Prevention Investigator in Etobicoke, ON to support the Loss Prevention Manager. The successful applicant will investigate theft and loss, conduct audits for compliance, and evaluate security protocols. Candidates should have at least 2 years of related experience, good communication skills, and proficiency in CCTV systems.

Qualifications

• 2+ years of Loss Prevention Investigation experience required.
• Ability to work under pressure and meet deadlines.
• Security Guard or Private Investigator Licence is an asset.

Responsibilities

• Aid in Loss Prevention activities through investigations.
• Conduct audits and provide compliance reports.
• Investigate non-compliance issues related to the business.

Skills

Analytical skills

Problem-solving

Communication skills

Detail-oriented

Organizational skills

Education

College education or equivalent

Tools

CCTV systems

Microsoft Applications

Job description

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Date: 23 Jul 2025

Location:

Etobicoke, ON, CA, M9W 7C3

It’s not a package. It’s a promise.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Under the direction of the Loss Prevention Manager, this role is responsible aiding in Loss Prevention activities using Purolator systems and CCTV review to investigate high priority traces, claims, theft, fraud, and loss incidents. Conduct audits and provide reports to the Loss Prevention team to identify areas of opportunity, trend national damage and loss claims, prevent and mitigate loss and damages through education, investigation, and observation of shipment handling to both PCL employees and customers.

• Investigate and report non-compliance issues as it pertains to the business
• Conduct Purolator’s Policy & Procedure compliance audits, and Facility Security audits
• Conduct Customer Packaging Compliance, Piece count audits and Damage
• Assess current security protocols and make recommendations
• Conduct investigations and surveillances as directed

Qualifications

• 2+ years of Loss Prevention Investigation experience required
• College education or equivalent is preferred
• Good working knowledge of CCTV systems, namely Genetec
• Experience in the courier / cargo / transport industry is an asset
• Independent self-starter, takes initiative and has proven problem-solving abilities
• Able to work well under pressure
• Excellent communication skills (written and verbal)
• Detail oriented, possessing strong analytical skills and the ability to work independently or collaboratively as part of a team
• Strong organizational skills
• Excellent problem solving and decision-making skills
• Ability to coordinate a wide variety of duties and responsibilities and meet deadlines in a fast-paced environment
• Must be able to work with a high degree of honesty and integrity
• Proficient with Microsoft Applications
• PCI or CPP certification preferred or in progress
• WZ certification considered an asset
• Knowledge of investigative techniques and ability to use various loss prevention & security equipment
• Other duties and responsibilities associated with the Security and Loss Prevention Department

Licenses

• Must possess class “G” driver’s license
• Security Guard or Private Investigator Licence (Province Specific) is an asset

Working Conditions

• Office Environment / Warehouse Environment
• Must be willing to work evenings and weekends at short notice

POSTING DETAILS
Location: 576 - NHO
Working Conditions: Office Environment; Warehouse Environment

Reports to: Loss Prevention Manager NHO
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.