Loss Prevention Specialist

Metro Supply Chain; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading supply chain solutions provider is seeking a Loss Prevention Specialist in Calgary, AB. This role involves conducting audits, enhancing security practices, and ensuring asset protection while working closely with facility management. The ideal candidate will have experience in logistics or law enforcement, strong analytical skills, and the ability to communicate effectively in a high-paced environment.

Benefits

Medical, dental, and vision coverage

Life and disability insurance

Retirement Savings Program with company match

Employee Appreciation Day

Company sponsored social events

Community volunteering

Qualifications

• Minimum 2 years' experience in logistics, law enforcement, or related field.
• Knowledge of Canadian Acts like the Cannabis Act and privacy regulations.
• Interviewing and interrogation experience required.

Responsibilities

• Conduct daily, weekly, and monthly audits.
• Assist with investigations of theft and fraud.
• Implement security best practices.

Skills

Analytical skills

Communication skills

Security best practices

Education

College diploma or equivalent

Tools

CCTV systems

Building alarm systems

Job description

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Summary

The Loss Prevention Specialist is an important and high-profile team member within the Metro Supply Chain Group. The Loss Prevention Specialist leads the effort to provide security services and asset protection efficiently and effectively to the Group.

The Loss Prevention Specialist reports to the Director of Loss Prevention and is responsible for providing expertise and guidance on all operational requirements and processes related to mitigating both Metro’s and the customer’s risks associated with day-to-day operations, by identifying opportunities for improvement in process, practice, and security infrastructure.

Responsibilities

• Completing daily, weekly, and monthly audits
• Edit and create Standard Operating Procedures & Emergency Response Programs on an ongoing basis.
• Assist with investigations of internal and external theft and fraud and conduct interviews where appropriate.
• Identify, promote, and implement security best practices.
• Serve as department’s liaison and security subject matter expert for facility management keeping them abreast of key issues, strategies, and the department’s performance.
• Partner with internal customers in evaluating current and future security services, processes, and initiatives.
• Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques.
• Demonstrated ability to work independently with off-site supervision.

Education and Experience

• College diploma or equivalent experience in an LP and Health & Safety management role.
• At least two (2) years’ experience working in a logistics environment, law enforcement or related field.
• Extensive knowledge of security technology & infrastructure (CCTV systems, building alarm systems etc.)
• Knowledge of Canadian Acts (i.e., Cannabis Act, Privacy Act, Criminal Code, etc.) and Regulations is an asset.
• Knowledge / Member of Transport Asset Protection Association (TAPA) is an asset.
• Interviewing and Interrogation experience desired and Wicklander and Zulawski or Reed certification is required.
• Experience with warehouse or distribution center services
• Analytical experience in performance based, action and results oriented setting.
• Comfortable working in a fast-paced and multi-tasking environment
• Must have strong oral and written communication skills.
• Occupational Health and Safety
• Travel will be required 70% (inner provincial) and 30% (Across Canada or USA)
• After hours and weekend work will be required as this is an on-call position

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

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Loss Prevention Specialist • Calgary, AB, Canada