Loss Prevention Professional, Full-Time, Vancouver Oakridge Park

TIFFANY & CO; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player seeks a Loss Prevention Professional to ensure a secure and welcoming environment for clients and employees. This role is pivotal in delivering exceptional customer experiences and involves both security and operational responsibilities. The ideal candidate will be a brand ambassador, passionate about enhancing the Tiffany experience while maintaining safety and security protocols. With a focus on collaboration and proactive engagement, this position offers the chance to contribute to a prestigious brand's reputation for excellence. If you are dedicated to service and security, this opportunity is perfect for you.

Benefits

Sales Commission

Flexible Hours

Disability Accommodations

Qualifications

• Valid Security License is required for this role.
• Experience in a retail or security environment is preferred.

Responsibilities

• Maintain a secure environment for clients and employees.
• Partner with management to deter theft and respond to emergencies.

Skills

Customer Service

Security Awareness

Communication Skills

Incident Management

Education

High School Diploma

Tools

Security Systems

Basic Computer Skills

Job description

Responsibilities:

The Loss Prevention Professional maintains a secure environment for clients and employees at all times. This role includes serving as an ambassador and first point of contact for Tiffany clients and is critical to providing a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.

Service:

1. Elevate in-store experience consistently delivering memorable moments.
2. Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
3. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Security Controls and Operations:

1. Provide exceptional security and operations support to drive sales and service.
2. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
3. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
4. Carry out operations tasks including opening and closing procedures.
5. Assist with facilities repairs and communicate with store team.

Qualifications:

Required Qualifications:

1. Valid Security License.
2. High School Diploma.
3. Basic computer skills.
4. Ability to work retail store hours as necessary, including nights, weekends and holidays.
5. Must have authorization to work in the country where the position is based.

Preferred Qualifications:

1. Experience in a retail/security environment.
2. One year prior experience in a security-related position.

Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourages applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at [e-mail] to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.

The hiring range for this position ranges from $20.50- $27.83. The rate of pay offered will be dependent upon candidates' relevant skills and experience. This role is also eligible for sales commission.