Loss Prevention Associate RICHMOND

Fast Retailing Co Ltd; Vancouver; On-site; CAD 125,000 - 150,000; Full time

Job summary

Join a leading retail company as a Loss Prevention Associate, playing a crucial role in ensuring a secure shopping environment. Your responsibilities will include training personnel on loss prevention policies and implementing strategies to mitigate theft, with opportunities for professional growth every three months.

Benefits

Employee Discount

Employee Assistance Program

Opportunities for promotion every 3 months

Qualifications

• 5+ years in Loss Prevention or Asset Protection required.
• Full understanding of Canadian laws regarding safety and apprehensions.

Responsibilities

• Implement Loss Prevention initiatives and policies at assigned locations.
• Train store personnel on Loss Prevention policies and procedures.
• Detect and apprehend shoplifters in compliance with laws.

Skills

Customer Service

Communication Skills

Attention to Detail

Problem Solving

Time Management

Tools

CCTV

Access Control

EAS

RFID Inventory System

MS Office

G-suite

Job description

An established industry player is seeking a dedicated Loss Prevention Associate to join their dynamic team. This role is pivotal in ensuring the safety and security of the retail environment while implementing effective loss prevention strategies. You will collaborate with store management to train staff, utilize advanced technology, and engage with law enforcement as necessary. The company values personal growth and offers competitive compensation, along with opportunities for promotion every three months. If you are passionate about maintaining a secure shopping experience and have a keen eye for detail, this position is perfect for you.

Employee Discount

Employee Assistance Program

Opportunities for promotion every 3 months

Qualifications

• 5+ years in Loss Prevention or Asset Protection required.
• Full understanding of Canadian laws regarding safety and apprehensions.

Responsibilities

• Implement Loss Prevention initiatives and policies at assigned locations.
• Train store personnel on Loss Prevention policies and procedures.
• Detect and apprehend shoplifters in compliance with laws.

Skills

Customer Service

Communication Skills

Attention to Detail

Problem Solving

Time Management

Tools

CCTV

Access Control

EAS

RFID Inventory System

MS Office

G-suite

Job Title: Loss Prevention Associate

Reporting to: Area Loss Prevention Manager (+ Store Manager)

About UNIQLO

UNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands. FR is currently among the world’s top three largest apparel retail companies and UNIQLO, its pillar, is considered Japan’s leading specialty retailer. With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices.

At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities.

Overall Position Overview

Reporting to the Store Manager and Area Loss Prevention Manager, the Loss Prevention (LP) Associate is responsible for day-to-day implementation of all Loss Prevention programs and initiatives within their assigned location. These responsibilities include, but are not limited to, shortage and safety goals, detection and safe apprehension of shoplifters, recovery of merchandise, auditing, use of LP Technology, and training store personnel on Loss Prevention related topics at their location.

Key Responsibilities

• Implementation and execution of all Loss Prevention initiatives and policies within their assigned location in partnership with Store Management and the Area Loss Prevention Manager.
• Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
• Detect and identify shoplifters and safely apprehend subjects or recover merchandise in accordance with Federal and Provincial laws, as well as company and department policy.
• Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management.
• Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception-based reporting systems.
• Utilize the store RFID Inventory system and provide training to store team members.
• Provide direct support to assigned locations for taking of financial inventory, and RFID based cycle counts.
• Regularly communicate with other LP team members and support cross-communication between store team members.
• Other duties as required.

Desired Skills and Experiences

• Minimum of 5+ years of related experience in Loss Prevention or Asset Protection in a multi-unit capacity.
• Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention.
• Demonstrated experience in Internal Investigation including use of exception reporting systems.
• Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters.
• Experience with Loss Prevention technology and methods.
• Knowledge of inventory management systems and inventory accuracy principles.
• Excellent customer service and communication skills (both written and verbal).
• Strong attention to detail and effective time management skills.
• Problem-solver and results oriented.
• Ability to work in a fast-paced environment under pressure.
• Works well with teams and autonomously.
• Knowledge and familiarity with using MS Office and G-suite.
• Ability to work a flexible schedule based on department and company needs.
• Must be able to stand/walk for entire shift and be able to occasionally lift up to 50 pounds.
• Regular travel within assigned location(s) is required.
• Employee Discount at all UNIQLO Canada retail locations.
• Access to Employee Assistance Program.
• Competitive compensation starting at $20-$22/hr (commensurate with experience).
• Opportunities for promotion every 3 months.

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates persons with disabilities.

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