Logistics Planner

ZipRecruiter; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A logistics service provider in Ontario is seeking a passionate Logistics Planner to join their team. The ideal candidate will manage operations and ensure customer satisfaction in a high-paced environment. This role involves communication with customers, resolving conflicts, and booking freight efficiently. Competitive pay, career advancement opportunities, and benefits like 401K and medical coverage are offered.

Benefits

Competitive Pay

Opportunity for career advancement

Generous Vacation / Paid Time Off

Paid Holidays

401K with company match from day 1

Medical, Dental, Vision

Basic and Supplemental Life Insurance

Qualifications

• Ability to work and communicate effectively with others promoting a team environment.
• Thrive in a fast paced, high volume work environment.
• Possess basic computer skills.

Responsibilities

• Communicate with customers regarding status updates and provide solutions.
• Ensure enough trailers in the pool to accommodate present and near future bookings.
• Book freight aggressively to keep every driver moving.

Skills

Proficiency in Microsoft Office products

Knowledgeable of TMW Office Suite product

Job description

Overview

LOGISTICS FOR THE INDUSTRIOUS

At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you.

POSITION SUMMARY

We are currently seeking a motivated, passionate Logistics Planner to manage our growing business and join our talented team. This candidate must be able to balance company expectations, customer demands and compliance. They must also maintain DOT regulations and customer expectations.

Responsibilities

• Ability to work and communicate effectively with others promoting to promote a team environment that supports your coworkers.
• Listen to problems first in order to gain a clear understanding and provide solutions to Customers.
• Communicate with customers regarding status updates as required by customers and provide solutions to problems that arise.
• Thrive in a fast paced, high volume work environment.
• Possess the ability to accept constructive criticism from both external and internal sources. Learn from mistakes to improve your professional skills.
• Possess basic computer skills.
• Ability to communicate with many levels of personnel (internal and external) and strive for process improvement
• Ability to resolve conflict and problems diplomatically and handle criticism positively without emotion
• Ensure that there are enough trailers in the pool to accommodate present and near future bookings.
• Understand and monitor customer lane and volume commitments to book accordingly.
• Obtain and set pickup and delivery appointments when applicable.
• Comply with company policies and procedures and all applicable laws and regulations.
• Enter data into the TMW system accurately and completely.
• Proactively identify potential service failures and work with planning and dispatch to remedy issues
• Book freight aggressively, with a sense of urgency, and in a manner that keeps every driver moving daily and eliminates layovers for more efficient and profitable operations.
• Regular and predictable attendance.
• Additional duties as assigned.

Requirements

REQUIRED SKILLS (TECHNICAL, CLRICAL, ETC.)

• Proficiency in Microsoft Office products
• Knowledgeable of TMW Office Suite product

Physical Demands

• Sit at a desk and operate a computer and telephone for most of your shift.
• Walk the operations floor as needed to communicate with others

Work Environment

• Fast paced and high volume

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision
• Basic and Supplemental Life Insurance

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.