Logistics Coordinator (Wednesday - Sunday Shift)

Lafarge Africa Plc; Calgary; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Logistics Coordinator to enhance customer interactions and ensure timely deliveries. This role is pivotal in managing relationships with sales and operations teams, providing administrative support, and thriving in a fast-paced environment. Ideal candidates will excel in problem-solving and communication, contributing to the efficiency of logistics operations. With a focus on teamwork and customer service, this position offers an exciting opportunity to engage in the dynamic construction materials industry and grow within a supportive company culture that values safety and well-being.

Benefits

Generous Pension Plan

Employee and Family Assistance Program

Mental Health Support

Service Recognition Awards

Discounts on Products and Services

Online Learning Platforms

Financial Support for New Parents

Inclusive Work Environment

Collaborative Work Culture

Company-provided PPE

Qualifications

• Prior experience in a customer-service role, preferably in logistics or construction.
• Strong written and verbal communication skills are essential.

Responsibilities

• Manage daily customer interactions for cement orders and coordinate deliveries.
• Provide administrative support for billing and invoicing.

Skills

Customer Service

Problem-Solving

Communication Skills

Time Management

Teamwork

Education

College Diploma

University Degree

Tools

MS Office

Google Suite

SAP

Salesforce

Job description

Requisition ID: 12677

Location:

Calgary, AB, CA, T2C 5G9

Pay Type: Hourly

COMPANY OVERVIEW

Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America’s oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities.

Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region.

The newly listed company will become North America’s leading building solutions company, with industry-leading market position to meet its customers’ greatest ambitions with the most advanced building solutions from foundation to rooftop.

ABOUT THE ROLE

The Logistics Coordinator manages daily customer interactions for cement orders, coordinating with sales, operations, and trucking partners to ensure timely and efficient deliveries. Strong communication with contract haulers is essential to meet industry standards.
This full-time, customer-facing role involves administrative support for billing and invoicing, and demands a service-oriented, professional approach. Ideal candidates thrive in fast-paced environments, excel at problem-solving, and seek efficiency.
This role offers a comprehensive introduction to Lafarge Western Canada’s operations—from manufacturing and distribution to logistics and sales in the construction materials industry.

WHAT WE’RE LOOKING FOR
Education: College Diploma or University Degree
Field of Study Preferred: Business, Finance, or Engineering
Required Work Experience: Prior experience in a customer-service role, preferably in construction materials, logistics, or manufacturing
Required Technical Skills: MS Office, Google Suite, SAP, Salesforce
Travel Requirements: 5%

Additional Requirements:

• Willing and able to work a Wednesday–Sunday shift and respond to calls after hours as required.
• Strong written and verbal communication skills and a professional, customer-focused demeanor.
• Proven problem-solving skills and the ability to remain calm under pressure.
• Time and self-management skills, including being self-directed, effective realization of current priorities associated with answering customer calls, scheduling call backs while being able to re-prioritize as requested.
• Strong sense of teamwork.
• Strong relationship-building skills with both external customers and internal Lafarge teams.
• High degree of accuracy and attention to detail.
• Ability to multitask in a fast-paced environment.
• Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

• A generous Pension Plan designed to support you through various stages of your career and life.
• Access to voluntary programs like RRSP and TFSA for future financial planning.
• Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
• Easy access to mental health and well-being support.
• Service recognition awards to celebrate your contributions.
• Perks & discounts on a variety of products and services.
• Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
• Financial support for new parents beyond statutory benefits.
• An inclusive and welcoming environment where everyone can be themselves.
• A collaborative work culture in a supportive and team-oriented work environment.
• Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable.

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.

YOUR LAFARGE EXPERIENCE
At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.