Logistics Coordinator & Order Desk

AppleOne; Mississauga; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits after 6 months

2 weeks vacation

Job summary

AppleOne is seeking a detail-oriented Logistics Coordinator & Order Desk professional for a direct hire opportunity in Mississauga, ON. The role involves supporting daily order processing, shipping coordination, and customer communication.

This fully in-office position offers a stable Monday to Friday schedule, allowing you to work closely with various teams. Your ability to manage orders smoothly will enhance customer satisfaction and operational efficiency.

The company provides medical, dental, and vision benefits after six months, along with competitive compensation.

Qualifications

• Detail-oriented with strong order processing skills.
• Ability to track inventory and manage customer communication.
• Experience in a fast-paced manufacturing environment.

Responsibilities

• Receive, verify, and enter customer orders accurately.
• Prepare shipping documentation and communicate with customers.
• Track orders and maintain accurate records.

Skills

Order desk experience

Customer service

Shipping and receiving

Administrative skills

Communication skills

Job description

Job Summary

We are seeking a detail-oriented Logistics Coordinator & Order Desk professional for a direct hire opportunity in Mississauga, ON. This fully in-office role is ideal for someone with strong order desk, customer service, shipping, receiving, and administrative experience who enjoys working in a fast-paced manufacturing environment.

Reporting to the Office Manager, the Logistics Coordinator & Order Desk will support daily order processing, shipping coordination, customer communication, inventory tracking, invoicing, and general office administration. This is a great opportunity to join a small, collaborative team where your accuracy, communication skills, and ability to keep orders moving smoothly will have a direct impact on customer satisfaction and operational success.

The work environment is hands-on, team-focused, and well suited to someone who enjoys variety in their day. You will work closely with office, warehouse, sales, and shipping teams in a stable Monday to Friday schedule, with the opportunity to contribute to a company that values reliability, responsiveness, and strong customer relationships.

Key Responsibilities

• Receive, verify, and accurately enter customer orders through phone, email, and online channels.
• Prepare shipping documentation, waybills, labels, courier and LTL shipment details, and cross-border documentation such as CUSMA when required.
• Communicate with customers regarding order status, pricing, shipping updates, inquiries, returns, exchanges, and issue resolution.
• Track orders through fulfillment by coordinating with warehouse, sales, shipping, and other internal departments to support timely delivery.
• Maintain accurate records for customer orders, inventory updates, shipping documents, invoices, and related administrative files.
• Support billing, invoicing, accounts receivable functions, freight invoice reconciliation, phone coverage, and general administrative tasks as needed.

Compensation and Benefits

• Salary: $40,000 to $45,000 per year.
• Job Type: Direct hire.
• Location: Mississauga.
• Schedule: Monday to Friday, 9:00 a.m. to 5:00 p.m.
• Work Arrangement: Fully in office.
• Vacation: 2 weeks.
• Benefits: Medical, dental, and vision benefits after 6 months.

This is currently for an active job opportunity.