Logistics Coordinator - Montreal Office

Fuze Logistics Services Inc; Montreal; On-site; CAD 55,000 - 60,000; Full time

Job summary

A leading logistics company is seeking a Logistics Coordinator for their Over the Road Division in Montreal. This role involves data entry, tracking shipments, and collaborating with the sales team to deliver customer satisfaction. Candidates should have a background in logistics, with strong problem-solving skills and proficiency in both English and French.

Qualifications

• Bilingual proficiency in English and French necessary.
• Experience in a 3PL environment preferred.

Responsibilities

• Support sales and operations to enhance client satisfaction.
• Prepare daily tracing reports and mediate with carriers.

Skills

Customer service orientation

Problem-solving

Data entry

Multi-tasking

Written communication

Verbal communication

Education

1 year experience in a similar position

Tools

Microsoft Office

TMW

PC Miller

Job description

Direct message the job poster from Fuze Logistics Services Inc

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

Fuze Logistics Services is seeking a Logistics Coordinator for our Over the Road Division to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team!

Job Summary:

• Data entry of shipment in the software.
• Track & Trace shipment to ensure the well conduct of the operation.
• Work in tandem with the internal team members to ensure client satisfaction.
• Respond to customer enquiries, providing quick turnaround.
• Mediate with carriers to resolve any logistical issues.
• Prepare and provide daily tracing reports as required.
• Timely status information updates; documenting service performance and equipment tracking.
• Proactively communicate issues to the team.
• Confidently problem solve issues such as a missed pick-up, late delivery, damaged freight or incorrect billing.
• Verify both AP/AR rates are accurate in loads and manage exceptions with this process.
• Execute any other logistics related tasks as assigned by the direct Manager.

Qualifications:

• 1 year of experience in a similar type of position, ideally in a 3PL work environment.
• Proficiency with computer systems, including Microsoft office PC Miller and TMW.
• Ability to multi-task and work efficiently under deadlines.
• Advanced data entry skills.
• Ability to follow standard operation procedures with little to no oversight.
• Good written and verbal communication skills in both English and French.

If you have the required qualifications, we would be happy to consider your application! Please send your CVs to [e-mail]

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Transportation, Logistics, Supply Chain and Storage

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Montreal, Quebec, Canada
CA$55,000.00
-
CA$60,000.00
1 day ago

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