Logistics Coordinator – Air Export

Expeditors; Richmond; On-site; CAD 45,000 - 52,000; Full time

Job summary

A leading company in global supply chain management is hiring an Air Export specialist at its Richmond location. The role involves arranging air export shipments, negotiating rates, and ensuring all documentation is completed accurately. Candidates should have related experience, strong organizational skills, and fluency in English. A robust benefits package is included, along with opportunities for professional development.

Benefits

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance

RRSP Retirement Savings Plan

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualifications

• Understanding of air documentation process is a plus.
• IATA certification preferred.
• Combination of education and experience is acceptable.

Responsibilities

• Arrange pickups and follow up with service providers.
• Create Export Declarations (B13A) manually or electronically.
• Ensure adherence to the service level agreement while dealing with customer inquiries.

Skills

Effective interpersonal skills

Pro-active, strong organizational skills

Good computer skills

Fluency in English

Education

6 months to 1 year of related experience

Job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

• Ensuring that all work is done within the District Excellence guidelines and Air Export Air Lateral process
• Arranging pickups and follow up with service providers until check-in of air export shipments in the airport warehouse
• Rate negotiation and arranging of airline bookings for live shipments, coordinating rushes with other Expeditors offices
• Creating of House Airwaybills
• Creating Export Declarations (B13A) manually or electronically in the CAED system for clients if requested
• Consolidating shipments where possible (Workflow monitor to be used) and closing Master
• Airwaybills; Creating of Direct Airwaybills; verifying billing and protected costs for service providers are entered correctly – if necessary follow up with SP to double check
• Verifying and posting of Free domicile invoices
• Sending out Expeditors billing invoices either by e-mail or Canada Post as per DLSOP for the client
• Overseas liaison between shipper and Expeditors destination office and consignee
• Customer requests: POD’s, tracing assisting in document preparation as required or instructed
• Set up of clients pre-alerts, Scanning documents into eDoc
• Ensure that DLSOP’s are followed.
• Ensure adhere with departmentService Level of Agreementwhiledealing with customer emails and phone calls.

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
• Understanding of air documentation process a plus.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word).
• IATA certification (preferred)
• Fluent in English.

Additional Information

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• RRSP Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Annual compensation is from CAD 45,000 to 52,000.