Logistics Coordinator

ITD Industries Inc.; Toronto; On-site; CAD 49,000 - 52,000; Full time

Job summary

ITD Industries is seeking a Logistics Coordinator to oversee daily logistics for delivery vehicles and international shipments. In this full-time position, you will handle dispatching, track shipments, and ensure compliance with customs regulations, playing a crucial role in our logistics operations.

Qualifications

• Minimum 1-2 years of experience in dispatching, transportation, or logistics.
• Familiarity with customs procedures for imports and exports (U.S./Canada preferred).
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Schedule and dispatch drivers based on customer needs and location.
• Track and monitor shipments to ensure on-time pickup and delivery.
• Prepare and submit necessary customs paperwork for cross-border shipments.

Skills

Organizational skills

Communication skills

Attention to detail

Problem-solving skills

Education

Post-secondary education in logistics or transportation

Tools

Dispatch and logistics software

GPS tracking tools

Microsoft Office Suite

Job description

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ITD is an industry leading manufacturer of transport trailers (vans and chassis) and specialty vehicles (expandable trailers). Our customers include hundreds of independent fleet operators and big-box stores across Canada who trust us with delivering an exceptional product, on time and on budget.

Position Summary

The Logistics Coordinator oversees the daily logistics of delivery vehicles and cross-border shipments, ensuring all movements are executed efficiently and on schedule. This role involves coordinating drivers, managing delivery routes, and handling customs documentation to support seamless international and domestic transportation operations.

Responsibilities

• Schedule and dispatch drivers based on customer needs and location.
• Track and monitor shipments to ensure on-time pickup and delivery.
• Communicate with drivers via phone for route updates, changes, or instructions.
• Coordinate with customs brokers and carriers to ensure accurate documentation and compliance with border regulations.
• Prepare, review, and submit necessary customs paperwork (e.g., bills of lading, manifests, invoices) for cross-border shipments.
• Monitor the status of shipments at ports of entry and resolve customs-related delays or issues.
• Maintain detailed logs of dispatch activities, border crossings, and communication with customs officials.
• Collaborate with internal teams (logistics, operations, customer service) to ensure smooth delivery processes.
• Respond promptly to service issues, delays, or emergencies, and implement contingency plans as needed.
• Ensure all dispatching and customs practices comply with federal and international regulations.

Requirements

• Post-secondary education in logistics or transportation is an asset.
• Minimum one to two (1-2) years of experience in dispatching, transportation, or logistics, preferably involving cross-border shipping.
• Familiarity with customs procedures and documentation for imports and exports (U.S./Canada preferred).
• Strong organizational and communication skills with attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient in dispatch and logistics software, GPS tracking tools, and Microsoft Office Suite.

Working Conditions

• Office-based role with regular use of communication systems and dispatch software.
• May require overtime work, including evenings on operating needs.
• Occasional interaction with customs agents may be required.

By applying to this position, you are confirming that you hold a Canadian Citizenship, Permanent Residence, or a valid Work Permit.

We would like to take this opportunity to thank all applicants for their interest. However, only those selected for an interview will be contacted. ITD Industries has created policies and procedures to meet the required Accessibility Standards under the Accessibility for Ontarians with Disabilities Act. 2005. Our Accessibility policies are available in a number of formats should you wish access to these documents.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation Equipment Manufacturing

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