Logistics Coordinator

NRI - NRI Distribution Inc; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A logistics solutions provider in Surrey is looking for a Logistics Coordinator to manage routing and ensure compliance with carrier guidelines. The candidate must have at least 6 months experience as a Router and be proficient with Microsoft Office tools. This role offers a flexible work environment, the ability to assist in customer service, and opportunities for growth. Compensation ranges from $23/HR to $26/HR.

Benefits

Staff purchase program

Staff benefits plan

Flexible work environment

Internal growth opportunities

Qualifications

• 6+ months of experience as a Router.
• Proficiency in Outlook, Excel, Teams, and One Drive.
• Ability to carry out essential job functions, including lifting up to 50 lbs.

Responsibilities

• Assist and perform customer service duties while maintaining professional communication.
• Train new users in task performance.
• Address carrier issues and troubleshoot effectively.
• Prepare shipments by creating labels and scheduling transportation arrangements.
• Route all 3rd party orders according to compliance guidelines.

Skills

Vendor routing guidelines

Attention to detail

Time management

Flexibility

Moral character

Tools

Microsoft Office

Job description

A Day in the Life

A Logistics Coordinator, you will play an important part of the Outbound team by planning and coordinating the routing schedule and adhering to routing compliance guidelines. You\'ll be working with products from awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate has effective communication and interaction across all levels of the organization including clients. Must be able to multitask, shift priorities as needed and work independently but also embrace collaboration and working within a dynamic, positive, and energetic team.

Shift: Monday – Friday 7:00AM - 3:30PM

All About You

What You\'ll Bring to the Role:

• A firm understanding of vendor routing guidelines
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing priorities
• Trustworthy and moral character

The Must Haves:

• Must have 6+ months of experience as a Router
• Proficient with Microsoft Office, specifically Outlook, Excel, Teams and One Drive
• Must be comfortable with learning carrier systems, programs, company portals and WMS
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will be Doing

• Able to assist and perform customers service duties on all levels while interacting, communicating with team members and clients in a professional manner
• Able to train new users in various tasks of the role
• Address carrier issues and troubleshoot to find root cause and solutions
• Engage with different departments including Shipping to prepare shipments by creating labels, Bill of Landings (UPS, FedEx, USPS and Other Common Carrier), schedule shipments and transportation arrangement via small parcel or LTL while ensuring all outbound process and routing is done according to Client and Customer needs and within Service Level Agreement (SLA).
• Maintains grid and facility layout and makes recommendations for changes as needed in collaboration with the Supervisor/Manager
• Route all 3rd party orders adhering to retailer routing compliance guidelines.
• Responsible for rescheduling missed pick-ups, follow up daily with carrier appointments and run manifests to ensure accuracy with carrier pick-ups occur.
• Investigate and follow up on lost or damaged product and document and resolve issues between carriers and vendors.
• Quote shipping rates on regular basis to ensure best economical shipping method.
• Organizes and files all BOL\'s according to vendor and ship date.
• Ensures dangerous goods are shipped according to TDG standards.
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
• Performs other duties as requested.

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways: [e-mail] or 604-336-8144.

Compensation: $23/HR - $26/HR