Logistics Coordinator

Wealthy Recruiting; Kirkland; On-site; USD 55,000 - 65,000; Full time

Job summary

Join a dynamic logistics company as a Logistics Coordinator, where you will manage transportation operations and ensure smooth execution of shipments. This role requires a proactive individual with 3-5 years of 3PL logistics experience, strong problem-solving skills, and the ability to multitask in a fast-paced environment. You will be the key contact for shipment tracking, issue resolution, and maintaining relationships with carriers. This growing firm offers a collaborative team environment, opportunities for career advancement, and exposure to industry-leading practices. If you are passionate about logistics and operational excellence, this is the perfect opportunity for you!

Benefits

Comprehensive training and development programs

Regular performance reviews

Collaborative team environment

Opportunities for career advancement

Qualifications

• 3-5 years of experience in 3PL logistics or transportation is required.
• Strong understanding of logistics operations and freight forwarding.

Responsibilities

• Manage inbound client inquiries and resolve escalations professionally.
• Coordinate shipments with customers, carriers, and internal teams.

Skills

Logistics Operations

Problem-Solving

Relationship Building

Multitasking

Communication Skills (French and English)

Tools

Logistics Software

TMS Platforms

Freight Management Systems

Job description

Western Alliance Logistics is a fast-growing logistics company headquartered in Montreal, specializing in customized transportation solutions across ground, air, sea, and intermodal logistics. Our commitment to efficiency, reliability, and customer satisfaction drives us to deliver top-tier services tailored to the needs of our clients. By leveraging strong industry relationships, cutting-edge technology, and a dedicated team, we ensure seamless execution of shipments across North America. As we continue to expand, we are seeking experienced professionals who are passionate about logistics and operational excellence.

We are looking for a Logistics Coordinator to play a key role in managing our transportation operations. This position is responsible for handling post-sales execution, ensuring smooth coordination between internal teams, customers, and carriers, and resolving logistical challenges as they arise. The ideal candidate has 3-5 years of experience in 3PL logistics, a strong ability to multitask, and a proactive approach to problem-solving.

As a Logistics Coordinator, you will be the central point of contact for shipment tracking, issue resolution, and carrier communication. Your ability to work under pressure, maintain strong relationships, and ensure compliance with regulations will be critical to your success in this role.

Responsibilities

• Manage all inbound client inquiries, addressing concerns and resolving escalations in a professional and timely manner.
• Coordinate shipments by working closely with customers, carriers, and internal teams to ensure timely and cost-effective deliveries.
• Perform accurate and efficient data entry for import/export documentation, ensuring compliance with industry regulations.
• Monitor and track shipments, proactively identifying and addressing potential delays, disruptions, or challenges.
• Ensure all shipment paperwork is accurate, complete, and aligned with company policies and regulatory requirements.
• Build and maintain strong relationships with carriers, shippers, and third-party logistics providers to optimize shipping efficiency.
• Identify logistical inefficiencies and implement solutions to enhance operational performance.
• Maintain well-organized filing systems and records to ensure audit readiness and compliance.

Qualifications

• 3-5 years of experience in 3PL logistics or transportation (required).
• Strong understanding of logistics operations, freight forwarding, and transportation management.
• Exceptional problem-solving skills and the ability to think quickly under pressure.
• Strong relationship-building skills with both customers and vendors.
• Excellent written and verbal communication skills in French and English.
• High attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills with the ability to meet deadlines and handle competing priorities effectively.
• Proficiency in logistics software, TMS platforms, or freight management systems is an asset.

Compensation & Benefits

• Salary: $55,000 - $65,000, based on experience.
• Comprehensive training and development programs to support continuous learning.
• A collaborative and fast-paced team environment where you can contribute and grow.
• Regular performance reviews with opportunities for career advancement.
• Exposure to high-volume logistics operations and industry-leading best practices.

This is an exciting opportunity to join a dynamic, growing company where your logistics expertise will make a real impact. If you have 3PL experience, a passion for problem-solving, and thrive in a fast-moving environment, we encourage you to apply today!