Your Scope
Logistics Coordinator
Join a team where collaboration drives success, and every day brings new challenges to solve. We’re looking for a Logistics Coordinator who thrives in a fast-paced environment, enjoys problem-solving, and is eager to play a key role in keeping our operation running smoothly.
The Role
As a Logistics Coordinator, you’ll be at the heart of our operations, ensuring our import shipments are picked up and delivered efficiently while working hand-in-hand with colleagues across multiple departments. This role is perfect for someone who is organized, resourceful, and passionate about delivering EPIC excellent service.
Key Responsibilities
- Manage last-mile logistics for import shipments (ocean reefer containers).
- Communicate with external partners (warehouses, trucking companies) and collaborate internally with Customer Service, Supply Chain, and Accounting teams.
- Troubleshoot and resolve issues within the supply chain.
- Actively engage with service providers (ocean carriers, forwarders, warehouses, truckers) to address challenges.
- Follow up on customs and FDA releases.
- Contribute directly to the success of the company by ensuring timely and accurate logistics operations.
- Support additional tasks as needed in a fast-moving environment.
Your profile
- Fluency in English (written/spoken) — essential for working with the US market.
- Excellent communication skills (in person, via Teams, phone, and email).
- Strong problem-solving ability with creativity and persistence.
- Confidence to be assertive when needed, while remaining flexible and adaptable.
- Ability to prioritize multiple tasks and stay organized under pressure.
- A true team player who enjoys working in a collaborative and supportive environment.
- Comfortable working independently and alongside colleagues.
- Solid computer skills (Excel, Outlook, Word); SAP experience is an asset.
- Comfortable with online platforms and EDI systems.
We offer
- Part of the annual discretionary bonus plan
- Health/Dental insurance coverage (100% of premiums paid by the company) after 3 months of employment
- Telus Virtual Health Care (Telemedicine) after 3 months of employment
- 3 weeks paid vacation per year
- 5 personal/sick days per year
- 2 days per week Work from Home, 3 days in the office (expected in office full time to train for first 8-10 weeks)
- 50% subsidized gym membership to Fit Form down the street from the office
- Flex Friday working hours (end to day 1 pm during summer, 3 pm all other months)
- Casual-professional work environment
- Weekly fresh fruit program in the office
- Brand new beautiful head office
- Free onsite parking with free electric charging stations
- Outdoor patio for lunches and events
- Company-paid team-building outings