Logistics Clerk

Sonova; Mississauga; On-site; CAD 40,000 - 55,000; Full time

Job summary

Sonova is seeking a Logistics Clerk to support daily operations by managing hearing instruments and service parts. Responsibilities include shipment processing, inventory management, and ensuring order accuracy. This role is vital to delivering life-changing products and fostering a collaborative work environment focused on diversity and inclusivity.

Benefits

Exciting and challenging work environment

Collaborative culture

Opportunities for continuous self-improvement

Flexible hybrid work model

Rich benefits plan

Mentorship program and career development plans

Qualifications

• Previous experience in a warehouse, distribution, or logistics role preferred.
• Basic knowledge of Microsoft Office; SAP experience is a plus.
• Fluent in English (spoken and written).

Responsibilities

• Pick and pack hearing instruments and service parts for shipment.
• Process shipments in SAP, including invoicing and label generation.
• Conduct cycle counts and perform quality checks on outgoing orders.

Skills

Detail-oriented

Communication

Teamwork

Tools

SAP

Microsoft Office

Job description

As a Logistics Clerk at Sonova, you will support the daily operations of our Logistics department by preparing, shipping, receiving, and managing hearing instruments and service parts. This role is essential to maintaining order accuracy and inventory integrity while helping us deliver life-changing products to customers around the world.

Responsibilities:
• Pick hearing instruments and service parts for shipment using picking lists
• Pack items according to company guidelines and quality standards
• Process shipments in SAP, including invoicing and label generation
• Manage stock movements and inventory replenishment for all storage locations
• Support inbound activities, including putaway and sorting of incoming inventory
• Monitor and maintain shipping supply inventory levels
• Conduct cycle counts and perform quality checks on outgoing orders
• Complete work orders for tasks such as housing changes and custom builds
• Follow cleanroom and health/safety standards while maintaining a tidy work environment
• Assist with internal SOCV and customs shipments
• Perform other assigned duties as needed

More about you:
• Previous experience in a warehouse, distribution, or logistics role preferred
• Comfortable working on your feet and lifting up to 20 lbs
• Detail-oriented and able to follow written procedures accurately
• Basic knowledge of Microsoft Office; SAP experience is a plus
• Clear communication skills and ability to work as part of a team
• Fluent in English (spoken and written)

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please [e-mail]

What we offer:

• Exciting and challenging work environment

• Collaborative culture

• Opportunities for continuous self-improvement

• Opportunities for flexible hybrid model work environment

• A company that values diversity and inclusion

• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions

• Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guaranteeevery person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.