Logistics and Sales Support Specialist

ZipRecruiter; Baie-D'Urfé; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in the logistics sector is seeking a Logistics and Sales Support Specialist to join their team in Baie-D'Urfé. This full-time role involves managing freight quotations, resolving transit issues, and supporting the international supply chain. Ideal candidates will possess strong organizational skills and a customer-focused approach, with opportunities for career growth in logistics and supply chain management.

Qualifications

• 3-5 years in logistics, transportation, or supply chain operations.
• 1-2 years in a supervisory or team lead role.
• Hands-on experience with freight quotations and shipment tracking.

Responsibilities

• Manage freight quotations and shipping arrangements.
• Resolve transit issues and process transportation claims.
• Collaborate with purchasing to manage import logistics.

Skills

Organizational skills

Communication skills

Problem-solving skills

Customer-oriented mindset

Education

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration

Tools

Excel

Microsoft Office

ERP systems (e.g., SAP, Oracle, NetSuite)

Job description

Job Description

Logistics Planning Specialist

We are Analytichem

At Analytichem, we are looking for inquisitive individuals to help us build a global organization that enables our customers’ science. Our products help customers make better measurements in analytical chemistry and microbiology. We create the highest quality reference materials for inorganic and organic analysis, culture media, laboratory consumables, and sample preparation equipment that support measurements that matter to everyday life.

Our customers enhance the global infrastructure by producing critical materials needed for electronics, roads, and more. They safeguard the environment, food, and water by testing for contaminants. They are also forward-looking, engaging in R&D to support Industry 4.0 and the green economy.

We pride ourselves on producing top-quality products that enable our customers to perform critical science that benefits society. We are a global community with production sites across three continents and are committed to building a diverse and inclusive workforce.

Job Title: Logistics and Sales Support Specialist

Department: Logistics and Planning

Reports To: Logistics and Planning Manager

Employment Type: Full-Time

The role:

This role will be responsible for freight quotations, managing tracking information, resolving transit-related issues, import/export activities, and handling transportation claims. It involves coordinating the international supply chain and inventory control across multiple locations. The ideal candidate will have excellent organizational and communication skills, a customer-focused approach, and the ability to manage logistics operations efficiently.

What you will do:

• Support freight rate quotations and shipping arrangements.
• Ensure timely and accurate updates, including communication of tracking numbers.
• Proactively manage and resolve transit issues such as delays, damages, or misrouted shipments.
• Process and follow up on transportation claims with carriers and internal teams.
• Collaborate with purchasing to manage import logistics and ensure timely delivery.
• Work closely with the Logistics Manager to:
• Provide accurate ETAs to the sales team.
• Establish and communicate shipment priorities to production.
• Ensure smooth flow across the supply chain to meet delivery and performance targets.
• Maintain positive relationships with carriers, vendors, and internal departments.
• Maintain ongoing communication with global locations and warehouses to ensure an efficient supply chain and adequate inventory levels.
• Identify and implement continuous improvement opportunities within logistics processes.
• Monitor team performance and provide coaching and feedback as needed.

Qualifications:

Education:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.

Experience:

• 3-5 years in logistics, transportation, or supply chain operations.
• 1-2 years in a supervisory or team lead role, preferably in a fast-paced environment.
• Hands-on experience with freight quotations, shipment tracking, and claims processing.
• Experience with import logistics and collaboration with purchasing is highly desirable.

Technical Skills:

• Strong knowledge of Excel and Microsoft Office.
• Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite) is a plus.
• Understanding of domestic and international shipping regulations and documentation.

Core Competencies:

• Exceptional organizational skills and attention to detail.
• Strong problem-solving and critical thinking skills.
• Ability to manage multiple priorities and meet deadlines under pressure.
• Excellent verbal and written communication skills.
• Proven leadership and motivation abilities.
• Customer-oriented with a proactive mindset.
• Effective collaboration with cross-functional teams (sales, production, purchasing, etc.).

Other Requirements:

• Ability to work on-site and communicate across time zones if needed.
• Willingness to adapt to changing priorities in a dynamic environment.

The Logistics and Sales Support Specialist role offers an excellent opportunity for an organized and motivated individual to start a career in logistics, gaining experience in transportation planning, inventory management, and logistics analysis.