Logistics and Events Delivery Support Team Lead

House of Commons of Canada Chambre des communes du Canada; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

The House of Commons is seeking a Logistics and Events Delivery Support Team Lead to enhance their broadcast event operations. This role involves managing a dynamic operations team, developing strategies for improved service delivery, and ensuring successful events for governmental committees. Candidates should possess a strong background in event management and logistics.

Benefits

Training and development opportunities

Work-life balance / 35-hour workweek

4 weeks’ vacation (minimum)

Qualifications

• Experience leading teams in a fast-paced environment.
• Experience managing event logistics and client expectations.
• Experience in planning complex events.

Responsibilities

• Lead a team ensuring broadcasted events are well-supported.
• Develop strategies to improve team operations.
• Manage logistics and schedules for events.

Skills

Leadership

Event Management

Logistics

Client Relations

Education

University degree or College diploma in Communications, Business, Broadcast or audio-video service management

Tools

Electronic systems

Broadcasting equipment

Software for event logistics

Job description

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

Job Description

The House of Commons’ Digital Services and Real Property is currently looking to staff the Logistics and Events Delivery Support Team Lead position.

The Logistics and Events Delivery Support Team Lead is responsible for ensuring that all broadcasted events for the House of Commons, the Senate of Canada, and their committees are properly supported with audio-visual services. In this role, you will create and apply new strategies, plans, and tools to improve how the Digital Media and Connectivity Services (DMCS) team works. This includes collecting and analyzing data to support planning, reporting, and service improvements.

You will also work to improve how the team uses its people and technology and help manage how events are organized. As demand continues to grow, you will lead a busy operations team that handles logistics and schedules for many DMCS staff and events. You’ll also manage client expectations and give advice on whether certain events or projects can be delivered successfully.

Activities related to this role may require working irregular hours and overtime and providing on-call support to meet operational requirements. This role has a requirement to be on site minimum three (3) days per week.

Top Reasons to Join the Digital Media and Connected Systems Team

This is an opportunity for the right individuals to be a part of an innovative and dynamic team supporting multimedia professionals that are responsible to deliver quality multimedia content for Members or Parliament, House of Commons Administration, and the Canadian public. If you are passionate about working in a fast pace and energetic environment this is the job for you.

• Training and development opportunities.
• Work-life balance /35-hour workweek
• 4 weeks’ vacation (minimum)

Qualifications

Education:

• A University degree or a College diploma in Communications, Business, Broadcast or audio-video service management OR an acceptable equivalent of education, training and experience.

Experience:

• Experience leading teams by setting goals, guiding staff, and managing workloads in a fast-paced environment;
• Experience overseeing broadcasting or event operations, advising on policies, and supporting risk management and service improvements;
• Experience managing human resources, including workforce planning, capacity analysis, and overseeing daily operations;
• Experience in building and maintaining strong partnerships with clients, internal teams, and external stakeholders;
• Experience in planning, scheduling, and delivering complex, high-profile events with effective logistics solutions.

Assets:

• Knowledge and/or experience in applying collective agreement rules related to scheduling, leave, overtime, and accommodations in a unionized environment;
• Knowledge of a variety of electronic systems, computer equipment and software used in the recording, broadcasting and distribution of committee proceedings.

Additional Information

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [e-mail].

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for this position is CBC. Consideration may be given to candidates with other linguistic profiles.

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

Learn more about us! Visit Ourcommons.ca.

To learn about our hiring process, visit Eligibility and Selection.