Logistics Administrator

Longo's; Vaughan; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading grocery retailer in York Region is seeking a Logistics Administrator to manage inbound shipment scheduling and ensure customer service excellence. The ideal candidate should have 1-2 years of logistics experience, strong communication skills, and familiarity with Warehouse Management Systems. Join our dynamic team and contribute to our success in a customer-centric environment.

Qualifications

• 1–2 years of inbound logistics experience is preferred.
• Experience in the retail food industry is highly desirable.

Responsibilities

• Ensure timely and cost-effective scheduling of inbound shipments.
• Prioritize and balance workload to achieve inbound operational goals.
• Maintain communication with vendors and carrier to resolve issues.

Skills

Inbound logistics experience

Customer satisfaction

Warehouse Management Systems

Organization skills

Communication skills

Microsoft Office

Problem-solving

Job description

We are looking for a Logistics Administrator who is passionate about food and enjoys working in a fast paced, customer service centric, team environment!

Do you have experience as a Logistics Administrator?

Do you have a passion for Logistics?

Why not join us?

Position: Logistics Administrator

Overview

This position achieves the Genuine Merchant Strategy by ensuring timely and cost-effective scheduling of inbound shipments, arranging vendor pickups, and effectively communicating and handling all inbound and store inquiries in a timely manner.

Accountabilities

• Receiving:
  • Prioritize and balance workload to achieve inbound operational goals
  • Maintain inbound shipments on appointments dashboard
  • Maintain regular communication with vendors and/or carrier, supply chain, and merch team as needed to resolve any issues
  • Create and update vendor infractions as reported by receiving team
  • Ensure that shipments are received according to open purchase orders or alternate verification methods as appropriate
  • Ensure all inbound POs are closed/accounted for
  • Work with DC support to investigate and resolve, validate any discrepancies and report to vendor on a timely basis
• Date Entry:
  • Update assigned trackers and files in a timely manner
  • Support with administrative data entry as needed in all areas of DC
• Customer Service:
  • Consistently demonstrates Genuine Merchant Customer Service and holds themselves and team members accountable for the following
  • Ensure positive customer service relations with a variety of internal and external customers such as: Managers, Supervisors, Distribution Centre Team Members, 3PL Drivers and external vendors
• Policies and Standard Operating Procedures:
  • Follow all policies and procedures including: Standard Operating Procedures, Health and Safety, Food Safety, Loss Prevention, Human Resource Policies

Knowledge, Skills & Competencies

• 1–2 years of inbound logistics experience is preferred and a strong commitment to customer satisfaction is essential
• Experience with Warehouse Management Systems
• Excellent organization, planning, and communication skills
• Innovative problem solving and sound decision making abilities
• Strong computer skills required, particularly with the Microsoft Office suite of products
• Acts with a sense of urgency and self-direction within established guidelines
• Knowledge of common business practices relating to purchase, pricing, shipments, etc.
• Experience in the retail food industry is highly desirable

Working Conditions

Work is performed in person in a standard warehouse environment with participation in meetings at the office. Travel to various Warehouse locations as required. Ability to work a variety of shifts including evenings, weekends and holidays as business needs require.

Longo’s is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.

If you require accommodation, please contact the Human Resources Coordinator at:

Email: [e-mail]