Lodge Manager

Dexterra; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Lodge Manager to oversee daily operations at a world-class camp facility. This role involves ensuring client satisfaction, managing staff, and maintaining high standards of service. The ideal candidate will have extensive hospitality management experience and a strong educational background in business or hospitality. Enjoy a unique work-life balance with a 20 days on/10 days off rotation and comprehensive benefits.

Benefits

Excellent work-life balance

Fully covered health and dental benefits

Paid travel time

Opportunity to join an industry leader

Qualifications

• Minimum 5+ years of progressive hospitality management experience.
• Experience in hotel or related setting.

Responsibilities

• Ensure high-quality hospitality service and client satisfaction.
• Manage hiring initiatives and employee performance.
• Create staff schedules and analyze revenue forecasts.

Skills

Hospitality Management

Customer Service

People Management

Analytical Skills

Education

Post-secondary education in business or hospitality

Tools

Microsoft Office Suite

Hospitality Management Software

Job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

Based in a world class Horizon North camp facility, the regular shift for this position is 20 days on and 10 days off, with 12-hour workdays. Transportation is provided to site from a pickup point in Edmonton.

The Lodge Manager is responsible for the daily operation of the Lodge. The successful candidate will bring their operational, people management and customer service expertise to the project to support the development of a dynamic high functioning team.

This position is safety sensitive and requires drug and alcohol testing as a condition of employment.

Your work will include:

• Ensure maximum client and guest satisfaction by providing over-all high-quality hospitality service

• Ensure Horizon North’s standards are upheld and maintained daily regarding food quality, consistency, cleanliness, and Health and Safety programs

• Support all hiring initiatives and performance management of employees in coordination with Human Resources and the Lodge Manager

• Provide analysis and insight for revenue forecasts and budgets

• Create staff schedules in accordance to client forecasts and revenue

• Ensure profitability through budgetary adherence

• Delegate and perform tasks as required to support the daily operation of the lodge

Qualifications

WHO ARE WE LOOKING FOR?

• You have a minimum 5+ years of progressive hospitality management experience in hotel or related setting

• You have post-secondary education in business, hospitality, or related discipline or area of focus

• You have advanced proficiency with Microsoft office suite and you are experienced working with hospitality management software

• You have a proven ability to analyze revenue reports including forecasting and scheduling

Additional Information

WHAT’S IN IT FOR YOU?

• Enjoy excellent work-life balance with a 20 days on/10 days off rotation.

• Extended health and dental benefits that are fully covered.

• Travel time is paid.

• Whereas other companies are downsizing, we are growing!

• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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