Loden Hotel is seeking a F/T Reservations Manager

Wentworth Hotels Ltd. dba Loden Hotel; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a Full-Time Reservations Manager to lead their operations. This pivotal role involves creating and implementing policies, managing budgets, and developing marketing strategies to enhance guest experiences. The ideal candidate will have a strong background in the accommodation industry, with a focus on customer service and staff management. You will collaborate with suppliers and coordinate events, ensuring seamless operations and satisfaction for guests. If you are passionate about hospitality and ready to make a difference, this opportunity is perfect for you.

Benefits

Disability Insurance

Health and Dental Care

Qualifications

• 2-3 years of experience in the accommodation industry is required.
• Completion of secondary school is necessary for this role.

Responsibilities

• Create and implement policies for business operations.
• Hire, manage, and train staff while addressing customer complaints.

Skills

Customer Service

Budget Management

Marketing Strategy Development

Staff Management

Education

Completion of Secondary School

Job description

Loden Hotel is seeking a F/T Reservations Manager

Terms of employment: Full-time, Permanent

Wage: $35.00~$37.00/hour (depending on experience)

Number of Positions: 1

Benefits:

1. Disability
2. Health and Dental Care

Job Duties:

1. Create and implement policies and procedures for department or business operations
2. Prepare budgets and monitor expenditures
3. Develop and implement effective marketing strategies
4. Collaborate with suppliers to secure necessary materials and supplies
5. Hire, manage, and train staff
6. Create and manage employee work schedules
7. Coordinate with clients regarding facility use for events like conventions, banquets, and receptions
8. Address and resolve customer complaints

Job Requirements:

1. Experience: 2~3 years of experience in accommodation industry
2. Education: Completion of secondary school is required

How to Apply:

Company Information: Wentworth Hotels Ltd. dba Loden Hotel

Email Address: [e-mail]

Please apply via the email indicated above.