Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.; Church Road; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Patient Service Technician, where you will play a vital role in delivering and setting up medical equipment for patients in their homes. This position emphasizes patient education on the safe use of equipment, ensuring comfort and care. You'll be part of a dedicated team committed to improving patients' lives through high-quality service and support. If you have a passion for helping others and a knack for problem-solving, this is the perfect opportunity to make a meaningful impact in the healthcare field.

Benefits

Generous paid time off

Overtime pay

Employee discount program

401k

Medical, Prescription, Dental and Vision

Life Insurance

Disability Insurance

Employee recognition program

Bonus and incentive opportunities

Mileage reimbursement

Qualifications

• High school diploma or GED required.
• Experience with medical equipment preferred.

Responsibilities

• Deliver and set up medical equipment at patient locations.
• Educate patients on safe use and maintenance of equipment.
• Complete shipping papers for hazardous materials.

Skills

Mathematical calculations

Effective communication in English

Multi-tasking

Self-motivation

Time-management

Problem-solving skills

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Office equipment

Job description

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview and Responsibilities

Job Summary

We are seeking a dedicated Patient Service Technician to join our team. In this position, you are responsible for delivery and set-up of equipment at the delivery address. Educates the patient and/or caregiver on the safe use and maintenance of the delivered item. In the State of IL this position pays between $18/hr. - $24/hr. depending on related experience and location.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Adheres to company policies and procedures in regards to using personnel protective safety equipment and services
• Assists in resolving customer equipment problems under emergency conditions
• Assists with implementation of quality improvement programs to meet company and JCAHO standards
• Assumes on-call responsibilities during non-business hours in accordance with company policy
• Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations
• Completes shipping papers when transporting hazardous materials in accordance to Rotech policy and procedures
• Completes written patient visit reports following setup and follow-up visits per company policy
• Delivers and educates patients on the safe use and maintenance of respiratory and HME equipment in the home or office setting
• Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
• Develops basic reimbursement knowledge, completely documents all information
• Develops technical knowledge, as appropriate, of the HME or respiratory products
• Maintains assigned company vehicle in a clean and safe working condition
• Maintains delivery activity database
• Maintains home oxygen systems in patients' homes per company policy
• Manages territory to reach service goals and delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
• Prepares and maintains written company records to include invoices, work orders, manifests and logs
• Processes all orders and required paperwork in a timely and accurate manner
• Reports equipment hazards and/or product incidents as required in accordance with company policies
• Performs other duties as assigned

Travel

• Travel via company vehicle required to patient's homes for set-ups and reoccurring delivery

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Experience with medical equipment, preferred
• One year of related work experience, preferred
• Medical terminology, preferred

Skills and Competencies

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Mechanically inclined for the repair and troubleshooting of equipment
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
• Understands use of all applicable home respiratory equipment and supplies

Physical Demands

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires driving a company vehicle for the majority of the workday
• Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
  • Medical Evaluation and Fit Testing Compliance in a timely manner
  • Annual Recertification
  • Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

Rotech Information

Benefits

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
Commission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
Meru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.