Loaner Rental and Consignment Technician

Loaner, Rental and Consignment Technician

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

Responsible for the timely and accurate fulfilment of all activity related to Loans, Rentals and Consignment (LRC process).

What will you be doing?

• Execute the LRC end-to-end distribution process of all ASD loans and AWM Rentals in compliance with Quality Management Standards and Standard Operating Procedures.
• Inspecting and minor functional testing of Surgical Equipment and Consumables Sets, Control Units, and Rental AWM Pump.
• Cleaning, inspecting, packaging, sterilizing, and distributing instruments and implants used for surgical procedures across all surgical specialties.
• Daily inbound receiving of Loan sets and Rental kits, unpacking, scanning, and checking the relevant documents are supplied before passing on to inspection and cleaning.
• Daily outbound picking, scanning, and shipping of Loan sets, Rental kits, and Workshop kits.
• Liaise with the commercial team, health care professionals, couriers, and operation team in coordinating all loan and rental activity.
• Assist Supply Chain Management with system reporting, investigating complaints, internal/external audits, CAPA related activities, data management, and dealing with Operational Systems - SAP/MyMediset/Move Medical.
• Support Leadership and Management in continuous LEAN improvements and training activities in all aspects of Loan, Rental & Consignment processes in accordance with company cultural pillars of Care, Courage, and Collaboration.
• Coordinate, evaluate, and put away physically and systemically of instrument consignment returns.
• Be part of an 'on call' rotation for emergency out of hours distribution activity, specifically courier shipping arrangements, pick, check, and dispatch of Loan sets and rental kits.
• Maintain an accurate inventory of all kits including part numbers and quality control numbers. Process bills to customers and update inventory kits to ensure availability to the sales forces.
• Interface with professional etiquette with distributors, sales force, management, and colleagues within Smith & Nephew.
• Periodically monitor and follow up on Late Loaners with the commercial team.
• Assignment of ad-hoc duties (cycle counts, reorganizations, replenishment orders, purchasing consumables i.e. computer supplies and shipping boxes, etc.).

What will you need to be successful?

Education:

• Secondary Education or higher.

Experience:

• Computer literacy with sound knowledge of MS Office Suite.
• MyMediSet, Move Medical, and SAP system experience an asset.
• Experience in a similar orthopaedic loan set role with knowledge of surgical instruments and/or experience working within a medical device healthcare setting an asset.
• Proven experience in distribution and warehousing (preferred).

Physical Demands:

• Role may be physically challenging at times, necessary to work on your feet and be hands-on.
• Manual handling up to 75 lbs.

Travel Requirements:

On-call responsibility one weekend per month.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.