Loan Solutions Consultant

Fairstone Financial Inc.; Timmins; On-site; CAD 40,000 - 50,000; Full time

Job summary

Fairstone Financial Inc. is seeking a Consultant in Loan Solutions to provide exceptional customer service and support. The role involves engaging customers in person and over the phone to assist with loan processes, promoting the company's financial products, and ensuring a positive experience. Successful candidates should be personable and driven, with opportunities for professional development and attractive benefits.

Benefits

Employee Discounts

Education Support

Pension Plan

Three Weeks Vacation

Flexible Schedules

Qualifications

• Authorized to work in Canada.
• Positive supportive attitude.

Responsibilities

• Support customers on loans both online and in person.
• Gather loan information and close loans.
• Follow up on past due accounts.

Skills

Customer Service

Sales Skills

Communication

Education

High-school diploma or equivalent

Job description

Come join Fairstone Financial as a Consultant in Loan Solutions.

Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.

We require no experience but determination! If you are willing to learn, we are willing to invest in your future!

At Fairstone, we invest in our teams . We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

FIRST THING – WHAT YOU NEED TO SUCCEED?

You need to love customer facing and engaging with your community. We want individuals who are compassionate, personable, and driven to succeed!

• Professional Development : Paid coaching training, paid eLearning courses (Fairstone University) an opportunity to build your customer service, sales, leadership skills and furthermore.
• 2000 to $5000 Employee Referral Program
• Employee Discounts : Phone plans, gym membership, and many retailer discounts.
• Up to $3000 on Education Support
• Base salary, with multiple incentives to give you an overall comprehensive compensation!
• Reward program with the opportunity to collect points for travel or goods!
• We offer 3 weeks of vacation, additional 6 days to use at your convenience ( wellness days ) in addition to financial statutory holidays.
• PENSION up to 6% Contribution program as follows : 3% company donation, and up to 3% more to match your contribution.
• Comprehensive benefit package; adjustable to your needs (with access to virtual healthcare).
• Flexible schedules we have full-time and part-time positions available between 20 to 37.5 hours per week in our branches (can vary per district).

ABOUT THE ROLE :

As a Consultant in loan solutions, you will support customers and prospective customers on the phone and in person to provide the best-in-class service. You will also be :

• Gathering loan information
• Selling our loan and protection products
• Closing loans virtually and in person
• Following up past due customer accounts.
• Cash controls including taking payments
• Commit to your personal training and development to support our mission to deliver the best borrowing experience to earn our customer’s trust and loyalty.

WHAT WE REQUIRE :

• Authorized to work in Canada
• High-school diploma or the equivalent is an asset

PREREQUISITE : Maintain a positive supportive attitude, help to maintain a gratifying work atmosphere!

This role is now vacant.

BRON

WE ARE PROUD TO BE : Montreal's Top Employers 2024 by Canada’s Top 100 Employers!

Learn more : https : / / www.fairstone.ca / en / about / canadian-lender

Follow us on LinkedIn : https : / / www.linkedin.com / company / fairstone / mycompany /

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type : Full time

Job Type : Permanent

Fairstone Bank of Canada (“Fairstone Bank”) and its subsidiary, Fairstone Financial Inc. (“Fairstone”), provide a wide range of innovative financial services that enable Canadian consumers and businesses to achieve their goals. Collectively, Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing, automobile financing and fully digital personal loans through partners, in addition to unsecured and secured personal loans and mortgages online and at over 250 branches coast to coast. With a long-established Canadian history, Fairstone Bank and Fairstone are committed to being Canada’s most accessible and responsible consumer lending bank. More at FairstoneBank.ca

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