Loan Solutions Consultant

Fairstone Financial Inc.; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian financial services provider in Hamilton seeks a Loan Solutions Consultant. In this role, you will support customers by assessing loan applications and ensuring compliance with credit policies. We offer a competitive salary, flexible hours, and a comprehensive benefits package including professional development opportunities and a supportive culture.

Benefits

Minimum 15 days vacation

Flexible hours and work-life balance

Comprehensive benefits package

Pension contributions

24/7 wellness solutions

Competitive salary with incentive programs

Professional development opportunities

Qualifications

• Must be authorized to work in Canada.
• Experience in loan underwriting or financial institutions is a plus.
• Post-secondary education in Finance or Business Administration preferred.

Responsibilities

• Support customers with excellent service in person and via phone.
• Assess loan applications efficiently.
• Follow credit policy rules meticulously.

Skills

Excellent communication skills

Customer service support

Loan application assessment

Education

High school diploma or equivalent

Tools

Loan origination software

Job description

Loan Solutions Consultant page is loaded

Loan Solutions Consultant

Apply locations Hamilton, Ontario | Time type: Full time | Posted on: Posted 30+ Days Ago | Job requisition id: R22914

WHO WE ARE :

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. We focus on customer service and community engagement, helping individuals and businesses meet their financial needs through flexible and accessible lending options. Our culture is built on strong values and leadership principles that define our expectations for working together and with our customers. We aim to help Canadians find the right financial solutions with a variety of products and services.

Join Fairstone Financial as a Financial Consultant in Loan Solutions.

A typical day for you will include :

• Supporting customers and prospective customers via phone and in person to provide excellent service.
• Assessing loan applications accurately and efficiently in a fast-paced environment.
• Following credit policy rules meticulously to ensure risk parameters are maintained.
• Gathering loan information
• Selling loan and protection products
• Closing loans virtually and in person
• Following up on past due customer accounts
• Managing cash controls, including taking payments
• Participating in personal training and development to support our mission of delivering the best borrowing experience and earning customer trust and loyalty.

Why join us?

We care about our employees and offer benefits such as :

• Time Off: Minimum 15 days vacation, wellness days, and statutory holidays.
• Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We support the right to disconnect.
• Comprehensive Benefits Package: Customizable, including virtual healthcare.
• Pension Contributions: We match a percentage to help your savings grow.
• Wellness: 24/7 tailored well-being solutions.
• Competitive Salary: Plus incentive programs to boost your earnings.
• Reward Program: Earn points for travel or merchandise.
• Employee Referral Program: Bonuses for successful referrals.
• Employee Discounts: Various retail discounts.
• Professional Development: Paid online courses through Fairstone Academy and skill development opportunities.
• Supportive Culture: Join a collaborative environment where your contributions are valued.

Must-haves :

• Authorized to work in Canada
• High school diploma or equivalent (asset)
• Excellent communication skills

Extra - nice to have :

• At least 1 year of experience in loan underwriting or financial institutions
• Experience with loan origination software
• Post-secondary education in Finance or Business Administration
• Maintain a positive, supportive attitude to foster a gratifying work atmosphere

This role is currently vacant

We are proud to be : Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more : https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/

Please specify your preferred language for communication — French or English — in your application.

Fairstone is an equal opportunity employer. We accommodate individuals with disabilities and encourage applications from Aboriginals, visible minorities, and disabled persons.

Time Type : Full time

Job Type : Permanent

Fairstone Bank of Canada and subsidiaries offer a range of financial products including mortgages, deposits, GICs, auto and retail financing, credit cards, and digital lending. We are Canada's leading alternative lending bank. More at FairstoneBank.ca

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