Loan Solutions Consultant

Fairstone Bank; Barrie; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading financial institution in Canada is seeking a Financial Consultant in Loan Solutions. You will support customers in person and via phone, assess loan applications, and maintain credit policy compliance. Ideal candidates have strong communication skills and a high school diploma. Benefits include flexible hours, comprehensive benefits, and a competitive salary.

Benefits

15 days of vacation plus wellness days

Flexible hours

Comprehensive benefits, including virtual healthcare

Pension contributions with company matching

Wellness programs available 24/7

Competitive salary with incentive programs

Paid online learning courses

Qualifications

• Authorized to work in Canada.
• Experience in loan underwriting or at a financial institution is an asset.
• Excellent communication skills.

Responsibilities

• Support customers via phone and in person to provide excellent service.
• Assess loan applications in a fast-paced environment.
• Follow credit policy rules to maintain risk parameters.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Post-secondary education in Finance or Business Administration

Tools

Loan origination software

Job description

Join us at Fairstone Bank as a Financial Consultant in Loan Solutions.

Who We Are

Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. We focus on customer service and community engagement, helping individuals and businesses meet their financial needs through flexible and accessible lending options. Our culture is built on strong values and leadership principles that define our approach to working together and serving our customers.

A Typical Day Will Include

• Supporting customers and prospects via phone and in person to provide excellent service.
• Assessing loan applications accurately and efficiently in a fast-paced environment.
• Following credit policy rules to ensure risk parameters are maintained.
• Gathering loan information and selling loan and protection products.
• Closing loans virtually and in person.
• Following up on past due accounts.
• Managing cash controls, including taking payments.
• Participating in personal training and development to enhance customer experience and build trust.

Why Join Us?

We care about our employees and offer benefits such as:

• Minimum 15 days of vacation plus wellness days and statutory holidays.
• Flexible hours supporting work-life balance, typically 37.5 hours/week.
• Comprehensive benefits, including virtual healthcare.
• Pension contributions with company matching.
• Wellness programs available 24/7.
• Competitive salary with incentive programs.
• Reward points for travel or merchandise.
• Employee referral bonuses.
• Discounts at various retailers.
• Paid online learning courses and skill development opportunities.
• A supportive, collaborative work environment.

Must-Haves

• Authorized to work in Canada.
• High school diploma or equivalent (asset).
• Excellent communication skills.

Nice to Have

• At least 1 year of experience in loan underwriting or at a financial institution.
• Experience with loan origination software.
• Post-secondary education in Finance or Business Administration.
• Positive, supportive attitude to foster a gratifying work atmosphere.

Qualifications

• Autorisation de travailler au Canada.
• Diplôme d’études secondaires ou l’équivalent, un atout.
• Excellentes aptitudes à communiquer.

Additional Skills

• At least one year of experience in loan underwriting within a financial institution.
• Experience with loan origination software.
• Post-secondary education in finance or business administration.
• Ability to maintain a positive, helpful attitude and a supportive work environment.

This role is now vacant

We are proud to be recognized as Montreal's Top Employers 2025 by Canada’s Top 100 Employers!
Learn more: https://www.fairstone.ca/en/about/canadian-lender

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If you prefer communication in French or English, please specify your preference in your application.

Fairstone is an equal opportunity employer and will provide accommodations for applicants with disabilities. We encourage individuals from Aboriginal, visible minority, and disabled communities to apply.

Job Details:

• Time Type: Full time
• Job Type: Permanent
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales, Consulting, and Customer Service

Location: East Gwillimbury, Ontario, Canada